Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessenia Santana

Derry,NH

Summary

Dynamic and detail-oriented professional with extensive experience in asset protection at Walmart. Proven track record in loss prevention strategies and inventory management, enhancing operational efficiency. Recognized for integrity and effective communication, fostering teamwork and collaboration to achieve organizational goals. Committed to maintaining safety protocols and delivering exceptional customer service.

Overview

12
12
years of professional experience

Work History

Asset Protection Associate

Walmart
02.2019 - 10.2022
  • Monitored premises to deter theft and ensure safety protocols were followed.
  • Assisted in conducting regular inventory audits to maintain accurate stock levels.
  • Reported suspicious activities and incidents promptly to management for investigation.
  • Collaborated with team members to implement loss prevention strategies effectively.
  • Utilized surveillance equipment to monitor store activity and identify potential risks.
  • Supported loss prevention initiatives by maintaining organized documentation of incidents.
  • Monitored store environments to identify and mitigate theft risks
  • Coordinated with law enforcement during theft investigations and recovery efforts

Assistant Store Manager

Dollar Tree Stores
03.2016 - 10.2018
  • Supervised daily operations to ensure efficient workflow and optimal customer service.
  • Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
  • Implemented inventory control measures, resulting in reduced stock discrepancies and improved order accuracy.
  • Developed staff schedules to align with peak business hours, maximizing productivity and customer engagement.
  • Coordinated store merchandising efforts, ensuring compliance with brand standards and enhancing visual appeal.
  • Resolved customer inquiries and complaints promptly, fostering a positive shopping experience and repeat business.

CNA

Catholic Community Services
01.2011 - 11.2011
  • Provided compassionate care to patients, ensuring comfort and safety in daily activities.
  • Assisted with personal hygiene tasks, promoting dignity and respect for patients' needs.
  • Monitored vital signs and reported changes to nursing staff promptly for appropriate interventions.
  • Maintained accurate patient records, enhancing communication among healthcare team members.
  • Collaborated with interdisciplinary teams to implement individualized care plans effectively.
  • Advocated for patient needs, improving care satisfaction through attentive listening and responsiveness.
  • Supported needs of [Number]+ residents under long-term care.

Education

Certificate of Technical Studies - Nursing Assistant

Health Training Services Inc
Fall River, MA
04-2011

Skills

  • Detail-oriented
  • Team Training
  • Inventory control
  • Integrity and trustworthiness
  • Customer support
  • Loss prevention
  • Policy enforcement
  • Emergency response planning
  • Process implementation
  • Incident reporting
  • Loss prevention strategies
  • Surveillance techniques
  • Loss prevention experience
  • Inventory management
  • Department patrols
  • Shoplifter apprehension
  • Front-end monitoring
  • Physical detention of suspects
  • Interrogation and interviewing
  • Conflict resolution
  • Retail operations
  • Teamwork
  • Staff training
  • Customer service
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Multitasking Abilities
  • Reliability
  • Problem-solving abilities
  • Excellent communication
  • Team leadership
  • Organizational skills
  • Team collaboration
  • Relationship building
  • Adaptability and flexibility
  • Active listening
  • Effective communication
  • Decision-making
  • Task prioritization
  • Safety protocols
  • Incident documentation
  • Interpersonal skills
  • Analytical thinking
  • Self motivation
  • Interpersonal communication
  • Professionalism
  • Theft prevention
  • Problem-solving aptitude
  • Retail security
  • Asset protection
  • Retail management
  • Personnel supervision

Languages

Spanish
Native or Bilingual

Timeline

Asset Protection Associate

Walmart
02.2019 - 10.2022

Assistant Store Manager

Dollar Tree Stores
03.2016 - 10.2018

CNA

Catholic Community Services
01.2011 - 11.2011

Certificate of Technical Studies - Nursing Assistant

Health Training Services Inc

Similar Profiles

CREATE PROFILE
Jessenia Santana