Jessenia Zavala
Toms River
Summary
Dynamic and adaptable professional with experience at Rowan University, adept in customer service and problem-solving. Excelled in fast-paced environments, enhancing team collaboration and student engagement. Fluent in Spanish, showcasing exceptional communication skills. Proven ability to learn quickly and manage tasks efficiently, contributing to positive outcomes and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Student Worker
Rowan University
09.2024 - Current
- Works with the Music Office and Opera Company at Rowan University.
Server
Olive Garden
07.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Crew Member
Five Guys
11.2020 - 08.2021
- Worked front counter, dress, grill, and dish.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor of Music And Education - Vocal Music Education
Rowan University
Glassboro, NJ12-2027
Associate of Science - Humanities
Ocean County College
Toms River, NJ01-2024
Skills
- Fast learner
- Problem-solving
- Friendly and professional
- Flexible schedule
- Computer skills
- Customer service
- Student engagement
- Fluent in Spanish
- Basic Italian & German
- Moderate Piano Skills
Affiliations
- Ocean County College Repertory Theater Company
- Rowan University Opera Company
- Rowan University Concert Choir
- NJMEA
- NAFME
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Student Worker
Rowan University
09.2024 - Current
Server
Olive Garden
07.2022 - Current
Crew Member
Five Guys
11.2020 - 08.2021
Bachelor of Music And Education - Vocal Music Education
Rowan University
Associate of Science - Humanities
Ocean County College
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