Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Jessenia Rodriguez

Middletown,NY

Summary

Dedicated and focused receptionist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Overview

11
11
years of professional experience

Work History

Medical Assistant

Horizon Family Medical Group
Monroe , NY
11.2022 - Current
  • Served patients by greeting, welcoming and directing to exam room.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Maintained accurate medical records through charting and data entry into electronic health record system.
  • Performed basic laboratory tests such as urinalysis under direct supervision of a physician or registered nurse.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Documented notes during patient visits.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Support team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Obtain prior authorization and insurance verification.

Business Associate

Valley Medical Group
New York, NY
06.2018 - 11.2022
  • Greet patients and answered phone calls to provide assistance and general information
  • Check patient in and verify all information is up to date.
  • Transfer callers to relevant staff members.
  • Maintain filing systems by organizing and adding data in (Athena EHR system)
  • Maintain doctors outlook schedule.
  • Correspond to emails.
  • Verify eligibility and authorization for insurance.
  • Maintain patient database by entering and updating contact information. to emails.
  • Schedule New Patients and collected all demographics including insurance and medical records needed for their appointment.
  • Schedule follow up appointments for existing patients as per doctors request any testing needed.

Winston Staffing Services, LLC

Receptionist
04.2013 - 06.2018
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Education

GED - Adult Continuing Education

Alternative Education Complex
2018

Associate of Applied Science - Medical Assistant

ASA College - Manhattan Campus
2011

Skills

  • Excel
  • Microsoft Word
  • PowerPoint
  • Time management
  • Self-directed
  • Professional
  • Resourceful
  • Organized
  • Dedicated team player
  • Strong interpersonal skills
  • Outlook
  • Athena
  • Meditech
  • Par8o
  • Zocdoc
  • Communications
  • Insurance billing
  • First Aid/CPR
  • Medics
  • ECW

Accomplishments

  • Received a merit raise for strong attention to detail, exemplary patient service and team-player attitude.
  • Oversaw intense data-entry activities daily to update and maintain large company database, including many patient accounts.

References

Available upon request.

Timeline

Medical Assistant

Horizon Family Medical Group
11.2022 - Current

Business Associate

Valley Medical Group
06.2018 - 11.2022

Winston Staffing Services, LLC

Receptionist
04.2013 - 06.2018

GED - Adult Continuing Education

Alternative Education Complex

Associate of Applied Science - Medical Assistant

ASA College - Manhattan Campus

Similar Profiles

CREATE PROFILE
Jessenia Rodriguez