I am interested in building my work ethic and excelling in any position I am always learning and growing in any field
Jesseray Garza
Installation tech-manufacturing
Austin,TX
Summary
With a proven track record at Wulf Vance, I excel in equipment installation and fostering strong customer relations. My expertise in troubleshooting and effective communication has consistently enhanced installation efficiency and customer satisfaction, achieving high ratings and reducing service callbacks significantly. I'm known for my adaptability and commitment to safety and quality.
Overview
9
9
years of professional experience
Work History
Installation Technician
Wulf Vance
05.2020 - 06.2023
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Installed and configured new equipment and systems according to company standards.
- Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Followed all company guidelines regarding safety procedures when out in field.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
- Established and maintained effective working relationships with vendors and contractors to support operations.
- Collaborated with sales teams to ensure seamless transition from sales to installation, enhancing overall customer experience.
- Reduced service callbacks by ensuring accurate installations and proper equipment testing.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Received positive feedback from clients for exceptional problem-solving skills during challenging installations.
- Streamlined workflow for faster job completion through effective communication with team members.
- Championed safety initiatives at worksites, minimizing risk of accidents or injuries during installations.
- Ensured optimal network performance, conducting detailed assessments and adjustments as needed.
- Collaborated with team members to complete complex installation projects on time and within budget.
- Achieved high customer satisfaction ratings, consistently exceeding company benchmarks through quality service.
- Customized installation plans to meet specific client needs, facilitating smooth transition to new systems.
- Conducted in-depth pre-installation site surveys to anticipate challenges and plan accordingly.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Semi Conductor Technician
Gold Electronics
03.2014 - 01.2020
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Assembled and tested parts and components to meet safety and performance standards.
- Recorded and documented all maintenance activities in accordance with company policies and procedures.
- Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Conducted thorough testing on finished products, ensuring compliance with industry standards and customer requirements.
- Managed inventory levels, ensuring adequate supplies were available for uninterrupted production schedules.
- Contributed to culture of safety and compliance, leading by example and encouraging peers to follow best practices.
Education
GED -
Garza
Austin, TX06-2009
Skills
- Equipment installation
- Power tools operation
- Worksite safety
- Customer service
- Troubleshooting skills
- Troubleshooting
- Work inspection
- Specialty tools
- Repair services
- Diagnostic testing
- Hardware assembly
- Electrical troubleshooting
- Issue resolution
- Network connectivity
- Installation adjustments
- Troubleshooting and diagnosis
- Installation methodologies
- Assembly and installation
- Following safety practices
- Problem-solving
- Inventory management
- Customer relations
- Diagnostics and troubleshooting
- Equipment troubleshooting
- Worksite preparation
- System repairs
- Relationship building
- Teamwork
- Routine maintenance
- Attention to detail
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Work order completion
- Organizational skills
- Active listening
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Decision-making
- Machinery operation
- Team building
- Safety protocols
- System repair
- Analytical thinking
- Goal setting
- Risk assessment
- Professionalism
- Time management abilities
Interests
Timeline
Installation Technician
Wulf Vance
05.2020 - 06.2023
Semi Conductor Technician
Gold Electronics
03.2014 - 01.2020
GED -
Garza
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