Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessey Matangi

Jessey Matangi

Marion Indiana,IN

Summary

Accomplished professional with a proven track record in diverse roles, from Driver/Delivery at Walmart to Hotel Manager at Chibhanguza Group of Hotels. Expert in time management and customer service, consistently achieving high satisfaction ratings through efficient route planning and personalized guest services. Demonstrates exceptional problem-solving abilities and a commitment to safety and quality standards.

Overview

2025
2025
years of professional experience

Work History

Driver/delivery

Walmart
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Teacher

Zimbabwe
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

QMA

Shift Key
01.2016 - 10.2024

Working with the elderly in medication administration.

CNA, QMA

Glasswater Creek Of Lafayette
06.2019 - 05.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Lodge Manager

Masvingo Downtown Lodge
10.1999 - 10.2001
  • Oversaw property maintenance activities to ensure timely repairs, preventative upkeep measures, and visually appealing surroundings for guests.
  • Managed budgets, inventory control, and purchasing to optimize financial performance while maintaining quality standards.
  • Improved guest satisfaction by implementing personalized services and addressing customer feedback.
  • Optimized staffing levels according to seasonal fluctuations, ensuring efficient resource allocation throughout the year.

Hotel Manager

Chibhanguza Group of Hotels
10.1998 - 10.1999
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.

Education

QMA - QMA

Ivy Tech Community College of Indiana
Lafayette, IN
05.2015

Associate Degree In Teaching - Teaching

Seke Teachers College
Zimbabwe
04.2006

Diploma In Hotel Studies - Hotel, Resort And Restaurant Management

DMC
Zimbabwe
12.1998

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Safe Driving Practices
  • Punctual and Reliable
  • Patience and understanding
  • City and non-city driving
  • Flexible Schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Traffic laws knowledge
  • Safety Protocols
  • Defensive Driving

Languages

Shona
Elementary

Timeline

CNA, QMA

Glasswater Creek Of Lafayette
06.2019 - 05.2020

QMA

Shift Key
01.2016 - 10.2024

Lodge Manager

Masvingo Downtown Lodge
10.1999 - 10.2001

Hotel Manager

Chibhanguza Group of Hotels
10.1998 - 10.1999

Driver/delivery

Walmart

Teacher

Zimbabwe

QMA - QMA

Ivy Tech Community College of Indiana

Associate Degree In Teaching - Teaching

Seke Teachers College

Diploma In Hotel Studies - Hotel, Resort And Restaurant Management

DMC
Jessey Matangi