Jesse Herbert
Houston,TX
Summary
Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.
Overview
13
13
years of professional experience
Work History
Crew Leader
3 Men Movers
Houston, Texas
04.2020 - 01.2023
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Cultivated communications with customer and resolved budgetary and logistics issues to move toward project completion.
- Monitored operating machinery to assess progress, adjust settings and maintain production speeds.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members and customers to keep everyone informed.
- Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Real Estate Agent
Winhill Advisors Kirby
Houston, United States
03.2014 - 05.2019
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Reviewed market research data and changed sales plans accordingly.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media and real estate guides.
- Negotiated, facilitated and managed real estate transactions.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Assisted clients in financial planning for purchase.
Team Leader
Pre-paid Legal Services Inc.
Newport Beach, CA, CA
01.2012 - 02.2014
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Led team of 15 members while providing exceptional customer service.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Participated in cross-functional team-building activities.
- Cross-trained and provided backup support for organizational leadership.
- Assisted with new hire processing and existing training programs.
Digital Ad Trafficking Manager
Doner Advertising
Newport Beach, CA
06.2008 - 10.2011
- Collaborated with project owners and team members to set ambitious but achievable goals.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Partnered with project team members to identify and quickly address problems.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Updated customers and senior leaders on progress and roadblocks.
- Communicated with all team members to keep project on schedule.
Education
Real Estate
Champions School Of Real Estate
Houston04.2014
Associate of Arts - Business Management
Saddleback College
Mission Viejo, CA04.2008
High School Diploma -
Centaurus High School
Lafayette, CO05.2006
Skills
- Time Management
- Verbal and Written Communication
- Heavy Lifting
- Delegating Work
- Customer Loyalty
- Multitasking and Organization
- Professional Relationships
- Training and Onboarding
- Sales Presentation
- Market Intelligence
- Sales Territory Growth
- Coaching and Mentoring
- Review Contracts
- Prospecting Skills
- Analytical Problem Solver
- Sales Process Engineering
- Business Analytics
- Catalogued and proven 5-Star Customer Service
- Expert attention to detail
- Personal/Staff Motivation and Discipline
- Individual and Team Goals
- Crew Management
- Reward Systems
Hobbies
I love to spend time outside in the sun playing sports i.e basketball, and am apart of a local flag football team. Being a new father has taught me that it's a job that i LOVE! Working hard to spend time with my two year old daughter is my favorite. I love a good visit to the museum and enjoy anything that promotes new experiences and personal growth. To have more I must become more.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Crew Leader
3 Men Movers
04.2020 - 01.2023
Real Estate Agent
Winhill Advisors Kirby
03.2014 - 05.2019
Team Leader
Pre-paid Legal Services Inc.
01.2012 - 02.2014
Digital Ad Trafficking Manager
Doner Advertising
06.2008 - 10.2011
Real Estate
Champions School Of Real Estate
Associate of Arts - Business Management
Saddleback College
High School Diploma -
Centaurus High School
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