Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Parks

Hancock,MI

Summary

An energetic self-starter who is creative and can work independently or with a team. Possesses strong work ethics that make long-term relationships with others possible. Is enthusiastic and can maintain a

positive attitude under changing work circumstances. Curious and willing to explore questions while seeking out answers with a nurturing nature. Transforms ideas into practical, hands on opportunities and is willing to get into the nitty gritty in order to perform the task from start to finish.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Freelance Transcription

3PlayMedia.com
02.2022 - 11.2023
  • Accurately transcribed audio recordings such as podcasts, college courses, voicemails, and business meetings into written documents
  • Accurately transcribed video media such as advertisement jingles, NFL playback, documentaries, webinars, and Youtube videos into written documents.
  • Provided timestamps for closed captioning so audio matched written word
  • Researched key terms, names, and locations for accurate spelling and formatting
  • Performed medical transcription using medical terminology or legal transcription for depositions, court reporters, or legal proceedings
  • Picked up and submitted work according to client deadlines
  • Gained extensive knowledge on data entry
  • Learned and adapted quickly to new technology and software applications.

Merchandising Manager/Ops Manager/Assistant Store Manager/LPOS

Michaels Craft Store
06.2021 - 02.2022
  • Handled all day-to-day, week-to-week, month-to-month, and year-to-year operations
  • Assisted customers and answered all questions
  • Guided a team through store merchandising/framing/retail processes
  • Updated, built, stocked, and faced inventory displays
  • Tracked, coordinated, and communicated with inventory trucks and other store locations
  • Communicated, documented, and followed through with corporate and district management
  • Scheduling
  • Hiring
  • Training/Onboarding
  • Organized and hosted weekly community events
  • Unloaded inventory trucks with a team and stocked product in a timely, clean, and orderly fashion
  • Communicated with different departments and properly resourced them
  • Taught safety measures to staff and kept documentation of overviews
  • Till, safe, and bankroll management
  • Handle any employee or customer complication/disputes
  • Kept aware of and updated an ever changing ad-set

Sales Associate/Management

Eye On Company
06.2014 - 01.2017
  • Greeted customers and provided assistance
  • Assisted customers with merchandise and answered all product-related questions necessary to guide them through the buying process
  • Ensured merchandise displays were kept clean and in proper order
  • Updated inventory
  • Scheduling
  • Issue warranties
  • Maintained a professional and friendly demeanor to attract, engage, and educate customers
  • Worked in multiple locations and maintained a general sense of cohesion
  • Remained up to date on new technology and product
  • Relayed safety measures to customers and fellow co-workers
  • Till management
  • Any employee complications/disputes
  • Opened and closed in a timely manner

Sales Associate - Management

Genesco
02.2011 - 11.2013
  • Scheduling
  • Payroll
  • Ensured merchandise displays were kept clean and in proper order
  • Ensured knowledge on product, merchandise and store policies were always updated
  • Hit multiple, strict sales quotas
  • Ensured fellow employees met goals and represented the company in a positive way
  • Represented the company at the Backyard Barbecue and similar events while maintaining merch booths
  • Remain up to date with current trends and product in order to provide customers with their 'perfect match'
  • Write-ups and Disciplinary Action
  • Weekly, monthly and annual audits
  • Trained new employees on policy and daily operations

Night Receptionist

Michigan State University
10.2009 - 02.2011
  • Locked dorm buildings
  • Ensured security during hourly patrol rounds
  • Checked ID's of students and made executive decisions about allowing people inside the buildings
  • Handled inebriated students trying to enter the building and called the appropriate authorities during emergencies
  • Maintained cleanliness of front desk and entrance
  • Kept records and logging events of the night
  • Maintained a file of lost and found items

Education

Peer Support Specialist Training and Certification -

Central Michigan University
MI
01.2025

Media Arts and Technology

Michigan State University
East Lansing, MI
01.2011

High School Diploma -

Atlanta Jr/Sr High
Atlanta, MI
01.2009

Skills

  • Excellent verbal and written communication skills
  • Demonstrate confidence
  • Attention to details
  • Self-awareness
  • Proactive
  • Flexible and able to adjust to the work environment
  • Professionalism
  • Active listener
  • Able to seek, identify, and relay community resources
  • Natural leader
  • Able to perform with minimal supervision
  • Strong work ethics
  • Critical thinking
  • Good role model
  • Technically savvy
  • Curious
  • Social perceptiveness
  • Friendly, positive attitude
  • Customer service
  • Eye for design

Certification

  • NCPS - National Certified Peer Specialist

Timeline

Freelance Transcription

3PlayMedia.com
02.2022 - 11.2023

Merchandising Manager/Ops Manager/Assistant Store Manager/LPOS

Michaels Craft Store
06.2021 - 02.2022

Sales Associate/Management

Eye On Company
06.2014 - 01.2017

Sales Associate - Management

Genesco
02.2011 - 11.2013

Night Receptionist

Michigan State University
10.2009 - 02.2011

Peer Support Specialist Training and Certification -

Central Michigan University

Media Arts and Technology

Michigan State University

High School Diploma -

Atlanta Jr/Sr High

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