Summary
Overview
Work History
Education
Skills
Additional Notes
References
Timeline
Generic

Jessi Baker-Bear

Chattanooga,TN

Summary

Innovative leader dedicated to unlocking team potential and optimizing operations to drive growth, efficiency, and success across all levels. Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

18
18
years of professional experience

Work History

Operations Manager (Center Manager)

Grifols
Chattanooga, TN
01.2016 - Current
  • Led operations across multiple plasma collection centers, specializing in turning around low-performing facilities to exceed performance targets.
  • Engineered operational systems to achieve a 44% budget surplus while maintaining one of the lowest CPLs in the region, optimizing efficiency and resource allocation.
  • Successfully opened two new centers, establishing robust processes, and achieving quarterly goals for production, staffing, and quality KPIs.
  • Solution architect for operational challenges that focuses on the overhaul of low performing operations, implementing self-sustaining systems, improving labor efficiency, and enhancing overall performance.
  • Managed headcount and inventory to optimize operations during high/low production cycles, providing accurate projections to regional leadership.
  • Developed and mentored teams, fostering a culture of ethics, integrity, and productivity, consistently meeting training and quality goals.
  • Built donor rapport to enhance customer satisfaction and retention, supporting long-term donation programs.
  • Assumed regional oversight for select facilities, mentoring staff and driving operational improvements.

Consultant (Well Site)

Chevron
01.2008 - 01.2016
  • Coordinated fracturing, workover completions, and facility construction for 120+ well sites, delivering projects six months ahead of schedule.
  • Designed self-sustaining water filtration system, enabling recirculation of well water for fracturing, saving $3M through resource sharing, while reducing environmental impact by 86%.
  • Implemented LEL gas monitoring, allowing simultaneous welding and construction, reducing downtime, and ensuring incident-free operations.
  • Introduced temporary gas lines to sell gas produced during completions, generating $1M per site in additional revenue.

Education

Six Sigma Certified -

Villanova University
Villanova, PA
01-2017

HS diploma -

Hotchkiss High School
01-2007

B.A. - Business Administration and Management

Colorado Mesa University
Grand Junction, CO

Skills

  • Team leadership
  • Process optimization
  • Long-term planning
  • Compliance management
  • Community engagement
  • Talent development
  • Operational efficiency
  • Budget management
  • Talent Development

Additional Notes

  • References available upon request.
  • Proficient in managing donor funds, financial records, and inventory to maintain operational efficiency.
  • Skilled in public relations and marketing campaigns to enhance community engagement.

References

References available upon request.

Timeline

Operations Manager (Center Manager)

Grifols
01.2016 - Current

Consultant (Well Site)

Chevron
01.2008 - 01.2016

Six Sigma Certified -

Villanova University

HS diploma -

Hotchkiss High School

B.A. - Business Administration and Management

Colorado Mesa University

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