Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessi Burgos

La Mesa,CA

Summary

Enthusiastic assistant manager offers several years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about operations and best practices to maintain effective operational output.

Overview

12
12
years of professional experience

Work History

Assistant General Manager

The Winery and Wine Bar
La Jolla, CA
01.2022 - Current
  • Analyzed financial data and prepared reports for senior management.
  • Developed and implemented effective strategies to maximize sales and profits.
  • Maintained accurate records of employee attendance, payroll information, sales figures.
  • Communicated regularly with suppliers regarding product delivery timelines, pricing information.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Prepared weekly schedules for staff members based on their availability.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Conducted regular performance evaluations for employees to ensure quality standards were maintained.
  • Monitored inventory levels and placed orders for new stock as needed.

Server

The Gwen Hotel Chicago, a Luxury Collection Hotel
Chicago, IL
05.2019 - 10.2021
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server Assistant

Alinea Restaurant
Chicago, IL
05.2018 - 05.2019
  • Participated in weekly meetings with management team to discuss operational goals.
  • Assisted in training new server assistants on job responsibilities and procedures.
  • Collaborated with team members to achieve daily goals within specified time frame.
  • Communicated effectively with other personnel to coordinate tasks efficiently.
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
  • Effectively multitasked within fast-paced environment.
  • Participated in ongoing training to enhance job skills and knowledge.

Head Hostess

Cowboy Star
San Diego, CA
03.2012 - 07.2017
  • Greeted guests upon arrival and escorted them to their tables.
  • Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
  • Anticipated potential problems and took appropriate action to prevent them from occurring.

Education

High School Diploma -

Rancho Bernardo High School
San Diego, CA
08-2005

Some College (No Degree) - Business

Palomar College
San Marcos, CA

Skills

  • Business Development
  • Business operations knowledge
  • Business operations background
  • Training and development skill
  • Employee Scheduling
  • Team leadership strength
  • Extensive wine knowledge
  • Wine and Cocktail Meal Pairing
  • Wine and liquor understanding

Timeline

Assistant General Manager

The Winery and Wine Bar
01.2022 - Current

Server

The Gwen Hotel Chicago, a Luxury Collection Hotel
05.2019 - 10.2021

Server Assistant

Alinea Restaurant
05.2018 - 05.2019

Head Hostess

Cowboy Star
03.2012 - 07.2017

High School Diploma -

Rancho Bernardo High School

Some College (No Degree) - Business

Palomar College

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Jessi Burgos