Jessi Craig
Summary
Clinical Director of AAC with more than 10 years of experience and background in AAC assessment, funding, and implementation. Focused on developing teams' clinical knowledge, decision-making skills and performance standards. Eager to expertise to create content for the AAC consumer market.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Director of AAC/ AAC Consultant
Protech Medical
08.2022 - Current
- Primary role is to assist the AAC (Augmentative and Alternative Communication) consultant sales staff in hitting company goals through strong clinical support and education
- Responsible for interviewing and onboarding all new AAC sales consultants hired by Protech Medical and DME partners
- Regularly communicates with device manufacturer for discussion of latest innovations in AAC to inform product development
- Conducts weekly clinical meeting for all AAC staff to education on topics related to company software and hardware options, latest evidence-based practice in AAC, effective marketing strategies to grow each consultant's territory
- Manages staff of 6 consultants over 4 states, with plans to expand company to include 3 additional states by August of 2024
- Manages an extensive sales territory in East Tennessee and Southeast Kentucky. Able to grow territory from 0 referral sources to over 100 active sources, over the course of 1 year. Effectively utilizes CRM tool HubSpot to achieve sales goals
- Consistently achieves top sales numbers for assigned sales territory. Surpassed yearly goal of 180 devices delivered by 30 devices, resulting in a 15% increase in expected sales for my territory
- Assist with ongoing development of marketing materials (i.e., inservice powerpoints, marketing rack cards, continuing education courses for speech language pathologists)
Speech-Language Pathologist
East Tennessee Children's Hospital
09.2019 - 07.2022
- Provided assessment and intervention services in an outpatient pediatric setting, with a primary focus on the birth-3 population
- Developed an AAC evaluation protocol for all SLPs at ETCH
- Provided specialized intervention for infants and young children with feeding delays and disorders, including infants with breastfeeding and/or bottle-feeding difficulties, and infants and children with oral motor and/or sensory-based feeding and swallowing disorders
- Assisted with coverage in inpatient settings, including NICU
Speech Language Pathologist
Indiana University Health, Bloomington
01.2014 - 07.2019
- Provided assessment and intervention in an outpatient pediatric setting for diverse caseload, including augmentative and alternative communication, apraxia, articulation disorder, autism, feeding and swallowing disorder, fluency disorder, receptive/expressive language delay and disorder
- Served on AAC evaluation team, with specialized training in eye gaze and head point access methods with Prentke Romich and Tobii Dynavox devices
- Served as lead SLP for outpatient pediatric modified barium swallow studies at IU Bloomington Hospital
- Served on multidisciplinary feeding team to provide assessment and intervention for infants in a Level III NICU setting
- Collaborated with NICU multidisciplinary feeding team to implement developmentally supportive strategies in the NICU, including positioning and caregiver education and empowerment
- Provided NICU nursing education for implementation of Infant-Driven Feeding Scales and cue-based feeding strategies
Education
Master of Sciences in Communicative Disorders -
Illinois State University
05.2013
Bachelor of Arts in Communicative Disorders -
Augustana College
05.2011
Skills
- Self-starter with strong work ethic
- Outstanding communication and presentation skills-both written and oral
- Excellent analytic, reasoning, and problem-solving skills
- Strong background in both clinical and sales skills
- Clinical Staff Management
- Staff Training
Certification
- Certification of Clinical Competence - ASHA (06/2014)
- Licensed Speech-Language Pathologist - State of Tennessee (04/2019)
- Inside Out Sensory Certificate for SLPs - Jessie Ginsburg-Sensory SLP (12/2021)
- AAC + GLP Trained Clinician - Meaningful Speech (01/2024)
- Hanen More Than Words Certified Trainer - Hanen Institute (05/2021)
Presentations
- October 20th 2022, September 21st, 2023. Developed and virtually presented to East Tennessee State SLP second-year graduate students on AAC assessment, funding, and intervention.
- September 26th, 2023. Developed and virtually presented to Murray State SLP second-year graduate students on AAC assessment, funding, and intervention.
- January 11-26, 2023. Autism Tennessee: "2023 ACE'ing the Spectrum: A 3-Part Series on AAC". Developed and presented a 3-part virtual presentation series for parents and caregivers of individuals who would benefit from Augmentative and Alternative Communication.
- May 24th, 2023. Siskin Outpatient Rehabilitation, Chattanooga, TN. Developed and presented in-person AAC CEU course entitled "AAC: The Who, What, Why, and How for Adult Populations".
- June 28th, 2023. Total Pediatric Rehabilitation, Somerset, KY. Developed and presented in-person AAC CEU course entitled "AAC: The Who, What, Why, and How for Pediatric Populations".
Timeline
Clinical Director of AAC/ AAC Consultant
Protech Medical
08.2022 - Current
Speech-Language Pathologist
East Tennessee Children's Hospital
09.2019 - 07.2022
Speech Language Pathologist
Indiana University Health, Bloomington
01.2014 - 07.2019
Master of Sciences in Communicative Disorders -
Illinois State University
Bachelor of Arts in Communicative Disorders -
Augustana College