Jessi Dinkins
Republic,MI
Summary
Dynamic professional with a proven track record at Dollar General, adept in money handling and fostering customer relations. Excelled in enhancing service quality and operational efficiency, demonstrating exceptional time management and team motivation skills. Achieved significant reductions in financial discrepancies, embodying a commitment to compliance and excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Dollar General
06.2024 - Current
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Maintain a clean, safe, and organized store environment to enhance the customer experience.
- Develop strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Sandwich Artist
Subway
06.2024 - 08.2024
- Greeted guests, promoted specials, and took orders.
- Operated cash registers with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Promoted hygiene practices within our team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
Environmental Specialist
Eastwood Nursing Center
03.2024 - 06.2024
- Maintained up-to-date knowledge on environmental regulations, ensuring compliance in all cleaning activities.
- Improved indoor air quality with use of low-impact cleaning solutions and equipment.
- Reduced chemical waste by utilizing eco-friendly products and proper disposal methods.
- Enhanced facility cleanliness by implementing environmentally friendly cleaning practices and procedures.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
Housekeeping Room Attendant
Motel 6
11.2022 - 03.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel's commitment towards excellence.
- Maintained professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Education
High School Diploma -
Nice Community School District
Ishpeming, MI03.2014
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Compliance understanding
- Policy Enforcement
- Customer Service
- Computer Skills
Timeline
Assistant Manager
Dollar General
06.2024 - Current
Sandwich Artist
Subway
06.2024 - 08.2024
Environmental Specialist
Eastwood Nursing Center
03.2024 - 06.2024
Housekeeping Room Attendant
Motel 6
11.2022 - 03.2024
High School Diploma -
Nice Community School District
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