Hi, I’m
Jessi Fletcher
Chesterfield,MO
Summary
Motivated Social Worker with extensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about supporting communities in need through advancing social change and advocating for clients.
Overview
7
years of professional experience
Work History
Massage Envy
Clinic Manager
01.2017 - Current
Job overview
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance
- Managed staff and trained, monitored, and coached the performance of sales associates
- Maintained a professional, clean, and safe environment for employees, guests, and developed a culture that reflected the values of optimism, gratitude, excellence, consistency, and empathy.
The Student Wellness Program- Mental Health of Eastern Missouri
Concentration Intern
05.2023 - 12.2023
Job overview
- Attended weekly supervision to collaborate with colleagues on areas of improvement
- Improved client outcomes by developing and implementing individualized case management.
- Assisted clients in navigating community resources for optimal support and services.
- Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
- Collaborated with multidisciplinary teams to optimize client care and improve overall wellbeing.
- Provided crisis intervention services to ensure the safety of clients experiencing mental health or substance use emergencies.
- Implemented evidence-based interventions to address diverse client needs including mental health, addiction, trauma, and family dynamics.
Side by Side Wellness
Concentration Intern
01.2023 - 05.2023
Job overview
- Participated in workshops and presentations related to current legislative action, community development, and continuing education on therapeutic modalities
- Interacted with clients to provide education and support while maintaining a safe environment
- Collaborated with colleagues on new activities and approaches to incorporate into treatment plans depending on the client’s specific need
- Maintained accurate clinical documentation, treatment plans, and referrals
- Provided education, assessed for risk, responded to crisis situations, and followed-up on safety-plan and after-care implementation
- Attended weekly supervision to collaborate with colleagues on areas of improvement
AFA Academy
Registered Behavior Technician (RBT)
02.2022 - 08.2022
Job overview
- Provided Applied Behavior Analysis (ABA) therapy to clients in a center-based or home-based setting
- Taught clients with autism communication, social, and self-help skills in both an individual and small group setting
- Accurately collected data to monitor the progress of clients
- Provided regular written and verbal progress on treatment goals to the family and team
- Collaborated with supervisors on adjusting the treatment program.
BlueSprig Pediatrics
Registered Behavior Technician (RBT)
09.2021 - 02.2022
Job overview
- Provided Applied Behavior Analysis (ABA) therapy to clients in a center-based or home-based setting
- Taught clients with autism communication, social, and self-help skills in both an individual and small group setting
- Accurately collected data to monitor the progress of clients
- Provided regular written and verbal progress on treatment goals to the family and team
- Collaborated with supervisors on adjusting the treatment program.
ALIVE
Crisis Intervention Specialist
05.2021 - 08.2021
Job overview
- Provided community resource guidance to clients to help meet a variety of needs
- Advanced professional knowledge of social work through attending meetings, conferences, and training courses
- Performed client intakes and accurately recorded data in case management files
- Advocated for client rights and sought solutions by tracking and monitoring legislation and lobbying congressional lawmakers and staff
- Offered crisis intervention to a variety of populations and sought resources for their needs and advocated for additional resources or services for clients
- Interviewed clients to assess situations, limitations and issues and implemented services to address needs
- Provided case management for clients in the program to address their needs and to help them to meet their goals.
ALIVE
Foundation Intern
08.2020 - 05.2021
Job overview
- Provided community resource guidance to clients to help meet a variety of needs
- Advanced professional knowledge of social work through attending meetings, conferences, and training courses
- Performed client intakes and accurately recorded data in case management files
- Advocated for client rights and sought solutions by tracking and monitoring legislation and lobbying congressional lawmakers and staff
- Offered crisis intervention to a variety of populations and sought resources for their needs and advocated for additional resources or services for clients
- Interviewed clients to assess situations, limitations and issues and implemented services to address needs
- Provided case management for clients in the program to address their needs and to help them to meet their goals.
Education
University of Missouri - St LouisSt Louis, MO
Master of Social Work from Individual and Family Practice
12.2023
University of Missouri - St LouisSt Louis, MO
Bachelor of Social Work from Minor in Psychology
05.2021
Skills
- Community resource knowledge/application
- Crisis Intervention
- Excellent interpersonal communication
- Team collaboration
- Case management
- Solution oriented
- Client- focused
References
- Kimberly Prater, 636-328-7450, kimberly.prater@massageenvy.com
- Patricia Rosenthal, 314-348-4839, rosenthalp@umsl.edu
- Heather St. Peter, 480-459-0806, heather@sidebysidewellness.com
- Brian Kuhn, 314-973-6921, brian.kuhn@mha-em.org
Timeline
Concentration Intern
The Student Wellness Program- Mental Health of Eastern Missouri
05.2023 - 12.2023
Concentration Intern
Side by Side Wellness
01.2023 - 05.2023
Registered Behavior Technician (RBT)
AFA Academy
02.2022 - 08.2022
Registered Behavior Technician (RBT)
BlueSprig Pediatrics
09.2021 - 02.2022
Crisis Intervention Specialist
ALIVE
05.2021 - 08.2021
Foundation Intern
ALIVE
08.2020 - 05.2021
Clinic Manager
Massage Envy
01.2017 - Current
University of Missouri - St Louis
Master of Social Work from Individual and Family Practice
University of Missouri - St Louis
Bachelor of Social Work from Minor in Psychology