Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessi Foust

Saint James,MO

Summary

Proactive professional highly skilled in office managing and healthcare knowledge. Known for having dynamic work ethic and being team player. Driven Pharmacy Technician with 25 years of experience and success in working within fast-paced public pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Dr Tim’s Pharmacy
03.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Utilized pharmacy management software to process prescriptions efficiently.
  • Supported insurance claim processing, facilitating smoother patient transactions.
  • Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
  • Resolved third-party billing, computer system and customer service issues.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Managed opening and closing duties for pharmacy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Office Assistant

Saint James Oil Company
05.2020 - 05.2022
  • Received and screened high volume of internal and external communications.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Dispersed incoming mail to correct recipients throughout office.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.

Pharmacy Technician

Forest City Healthmart
08.2010 - 05.2020
  • Handled over 200 daily dispenses of prescriptions.
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Entered and processed patient prescriptions in company system.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Verified prescriptions by contacting physicians' offices and receiving approval.

Pharmacy Technician

Cornerstone Pharmacy
07.2006 - 08.2009
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Entered orders into system and filled medication orders.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Answered customer questions regarding medication.
  • Ordered out of stock medications to keep inventory well-stocked.
  • Prepared and submitted claims to insurance companies for payment.
  • Resolved third-party rejection claims.
  • Dispensed medications to patients in accordance with pharmacist orders.

Pharmacy Technician

Sinks Pharmacy
07.1999 - 07.2006
  • Communicated with insurance companies for billing purposes.
  • Processed prescriptions, checking against known patient allergies.
  • Ordered medicines daily to comply with demands and needs.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Processed prescription transfer requests from competitors.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Administered medications as per pharmacist orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Prepared and submitted claims to insurance companies for payment.
  • Resolved third-party rejection claims.

Education

High School Diploma -

Maries County R2
Belle, MO
4 1999

Skills

  • Excel spreadsheets
  • QuickBooks
  • Microsoft Office
  • Inventory Management
  • Medical terminology
  • Professional and mature
  • Insurance eligibility verifications
  • Dedicated team player

Certification

Missouri pharmacy technician license

Timeline

Pharmacy Technician

Dr Tim’s Pharmacy
03.2022 - Current

Office Assistant

Saint James Oil Company
05.2020 - 05.2022

Pharmacy Technician

Forest City Healthmart
08.2010 - 05.2020

Pharmacy Technician

Cornerstone Pharmacy
07.2006 - 08.2009

Pharmacy Technician

Sinks Pharmacy
07.1999 - 07.2006

High School Diploma -

Maries County R2

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Jessi Foust