Jessi Pauley
Franklin,IN
Summary
Experienced Quality Team Lead with over 11 years of success in automotive manufacturing quality control and inspection operations. Extensive knowledge of KYB products, quality standards, inspection procedures, documentation requirements, and warehouse processes. Proven leader responsible for supervising inspection teams, ensuring quality compliance, training employees, coordinating workflow, and maintaining production support. Forklift certified with a strong record of safety, reliability, problem-solving, and customer satisfaction. Recognized for attention to detail, process knowledge, and maintaining high-quality standards in fast-paced manufacturing environments.
Overview
23
23
years of professional experience
Work History
Team Lead / Quality Inspector
First Call Quality Services
01.2015 - Current
- Lead and coordinate a team of quality inspectors supporting KYB warehouse operations.
- Perform detailed inspections of automotive components to ensure compliance with customer specifications and quality standards.
- Train new employees on inspection procedures, quality expectations, and documentation requirements.
- Serve as a subject matter expert on KYB products, quality standards, warehouse operations, and inspection processes.
- Review and complete quality paperwork, inspection reports, and production documentation accurately and efficiently.
- Coordinate daily work assignments to maximize productivity and meet customer requirements.
- Identify defects, implement containment procedures, and communicate quality concerns to management.
- Maintain compliance with all safety regulations and quality management procedures.
- Operate forklifts and material handling equipment safely and efficiently.
- Support management with problem-solving, process improvements, and operational efficiency initiatives.
- Key Accomplishments
- Over 11 years of continuous service supporting KYB operations through First Call Quality Services.
- Promoted to Team Lead due to leadership ability, reliability, and quality performance.
- Developed expert-level knowledge of KYB parts, inspection requirements, paperwork, and warehouse processes.
- Successfully trained and mentored numerous inspectors throughout tenure.
- Consistently maintained customer quality standards while supporting production goals.
- Played a critical role in ensuring quality compliance and smooth warehouse operations.
Bank Teller
Mutual Saving Bank
Trafalgar, IN
05.2010 - 05.2012
Customer service
Clerical Associate
Professional Carpet Systems Cleaning And Restoration
Whiteland, IN
04.2003 - 04.2009
Answer phones
Schedule appointments
Billing
Education
High School Diploma -
Indian Creek High School
Trafalgar, IN05.1997
Skills
Quality Inspection & Assurance
Team Leadership & Supervision
Automotive Parts Inspection
Forklift Certified
Quality Documentation & Reporting
Process Improvement
Defect Identification & Containment
Employee Training & Mentoring
Inventory & Warehouse Operations
Root Cause Analysis
Safety Compliance
Customer Quality Requirements
Transition Statement for the New Quality Company
"I bring over 11 years of direct experience supporting KYB operations. I already know the parts, inspection requirements, quality standards, paperwork, warehouse flow, and customer expectations. As a Team Lead, I have trained inspectors, coordinated teams, and ensured quality compliance. Hiring me provides continuity, minimizes training time, and helps ensure a seamless transition during the changeover."
Additional Information
- Forklift Certified
- Team Leadership Experience
- Quality Assurance & Inspection Expertise
- Strong Communication & Training Skills
- Reliable, Safety-Oriented, and Detail-Focused Professional
Timeline
Team Lead / Quality Inspector
First Call Quality Services
01.2015 - Current
Bank Teller
Mutual Saving Bank
05.2010 - 05.2012
Clerical Associate
Professional Carpet Systems Cleaning And Restoration
04.2003 - 04.2009
High School Diploma -
Indian Creek High School