Jessi Plasencia
The Bronx,NY
Summary
Facilities Manager with extensive experience at Hermes of Paris, specializing in facility operations and vendor management. Skilled in budgeting and inventory control, enhancing operational efficiency and team collaboration. Bilingual in English and Spanish, effectively resolving issues and driving performance in luxury retail environments.
Overview
25
25
years of professional experience
Work History
Facilities Manager
Hermes of Paris
New York, NY
03.2017 - Current
- Manage facility operations and maintenance in a luxury retail environment.
- Supervise housekeeping team of 15, ensuring cleanliness and organization.
- Coordinate vendor relationships to guarantee timely service delivery and quality standards.
- Oversee inventory management for supplies and equipment across multiple locations.
- Develope budgets and monitor expenditures for facility upkeep.
- Conduct regular inspections to maintain high cleanliness standards.
- Collaborate with contractors on renovation projects within the retail space.
- Schedule preventative maintenance visits with vendors for specialized services like HVAC, elevators, plumbing and electrical.
Operations Manager
Bergdorf Goodman
New York, NY
10.2000 - 03.2017
- Supervised workflow of 22 employees to maximize productivity and uphold quality standards.
- Enhanced customer service and operational efficiency through effective daily management.
- Coordinated staff schedules to optimize coverage during peak business hours.
- Oversaw inventory management and stock replenishment processes to ensure product availability.
- Led team meetings focused on operational goals, challenges, and performance improvement.
- Implemented comprehensive training programs for new hires on store procedures.
- Ensured compliance with safety regulations, maintaining a secure work environment.
- Developed operational procedures to meet established quality benchmarks.
Education
Associate of Science - Information Technology
Technical Career Institutes
New York, NY06-2002
Skills
- Facility operations management
- Vendor relations
- Budgeting and financial planning
- Inventory management
- Maintenance coordination
- Bilingual communication: English and Spanish
- Problem solving
Timeline
Facilities Manager
Hermes of Paris
03.2017 - Current
Operations Manager
Bergdorf Goodman
10.2000 - 03.2017
Associate of Science - Information Technology
Technical Career Institutes
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