Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessi Van Son

Attica,NY

Summary

Dynamic sales associate with proven expertise at Tops Friendly Markets, excelling in customer service and relationship building. Demonstrated problem-solving skills and efficient cash handling, enhancing customer satisfaction and driving repeat business. Recognized for optimizing store promotions and maintaining high standards of product quality and freshness.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

Tops Friendly Markets
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
  • Provided exceptional customer service by addressing concerns and resolving issues promptly.
  • Participated in store promotions and events to drive engagement and increase foot traffic.
  • Monitored product expiration dates, ensuring compliance with safety standards and freshness criteria.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Packaging Clerk

Perrys Ice Cream
  • Operated packaging machinery to ensure efficient production flow.
  • Inspected finished products for quality assurance and compliance with standards.
  • Collaborated with team members to optimize workflow and reduce downtime.
  • Maintained accurate inventory records to support supply chain operations.
  • Monitored equipment performance, troubleshooting issues as needed.
  • Ensured workspace organization, adhering to safety regulations and cleanliness standards.
  • Demonstrated exceptional problem-solving skills when troubleshooting equipment malfunctions or addressing unexpected production challenges effectively.

Sales Associate

Tops Friendly Markets

•Assisted customers with product selection and inquiries, enhancing overall shopping experience.

•Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.

•Provided exceptional customer service by addressing concerns and resolving issues promptly.

•Participated in store promotions and events to drive engagement and increase foot traffic.

Monitored product expiration dates, ensuring compliance with safety standards and freshness criteria.

•Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Built relationships with customers to encourage repeat business.

•Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Prepared merchandise for sales floor by pricing or tagging.

•Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

•Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Assembly

Liberty Pumps
05.2025 - 11.2025
  • Reduced assembly time with streamlined processes and effective use of tools and equipment.
  • Optimized assembly line processes for increased throughput and reduced downtime.
  • Enhanced production efficiency by streamlining assembly processes and reducing material waste.
  • Prevented assembly errors by maintaining clean, organized workstation.
  • Enhanced production line efficiency by maintaining steady pace on assembly line.

Education

High School Diploma -

Attica Sr High
Attica, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Relationship building
  • Outgoing personality
  • Money handling
  • Cash register operation
  • Store opening and closing

Timeline

Assembly

Liberty Pumps
05.2025 - 11.2025

Sales Associate

Tops Friendly Markets

Packaging Clerk

Perrys Ice Cream

Sales Associate

Tops Friendly Markets

High School Diploma -

Attica Sr High