
Dynamic sales associate with proven expertise at Tops Friendly Markets, excelling in customer service and relationship building. Demonstrated problem-solving skills and efficient cash handling, enhancing customer satisfaction and driving repeat business. Recognized for optimizing store promotions and maintaining high standards of product quality and freshness.
•Assisted customers with product selection and inquiries, enhancing overall shopping experience.
•Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
•Provided exceptional customer service by addressing concerns and resolving issues promptly.
•Participated in store promotions and events to drive engagement and increase foot traffic.
Monitored product expiration dates, ensuring compliance with safety standards and freshness criteria.
•Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
•Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
•Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
•Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.