Summary
Skills
Overview
Work History
Education
Certification
80
JESSIA HESTER

JESSIA HESTER

Photographer & Retoucher
Port Saint Lucie,FL

Summary

Highly skilled freelance photographer and photo editor with a proven track record of delivering exceptional visual content. Possesses a keen eye for detail and a deep understanding of image composition. Expertise in photo and video editing, combined with strong communication and time management skills. Proven ability to work independently while maintaining high quality standards. Seeking a full-time remote position to leverage my skills and contribute to a successful team.

Skills

Interpersonal Skills 


  • Project management
  • Time management
  • Excellent attention to detail
  • Effective communicator
  • Strong leadership skills
  • Handling high volume workload


Technical Skills 


  • Strong understanding of macOS, iOS and Windows operating systems
  • Troubleshooting
  • Scheduling
  • Photo editing and retouching
  • Adobe Photoshop
  • Adobe Lightroom
  • Capture One
  • Monday
  • Canva
  • Asana
  • Wix
  • Squarespace

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Customer Experience Specialist & Photo Editor

HomeJab
08.2024 - Current
  • Enhanced visual content quality by meticulously editing and retouching images for print and digital publications.
  • Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Monitored customer feedback, identifying trends to improve product offerings and the overall customer experience.
  • Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Identified gaps in customer support process, proposing solutions that led to more consistent service quality.

Senior Lead Retoucher

Stuart-Rodgers Photography
08.2020 - 12.2023
  • Served as Remote Lead Photo-Retoucher handling school portraits, commercial headshots, and lifestyle images.
  • Supervised and managed retouching assistants.
  • Executed a diverse array of advanced retouching techniques in Adobe Photoshop, including but not limited to masking, color-correction, cloning, and skin retouching.
  • Proficiently managed a high-volume workload, editing over 100 images per hour, and handling post-shoot labeling, organization, and client distribution.
  • Beta tested and approved software to ensure seamless performance prior to implementation.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Engaged in close collaboration with CEOs and QC Production Team to facilitate the seamless execution of multiple projects.
  • Responsible for collaborating with schools to schedule photographers for seasonal sports events.

Photography Studio Assistant

LumiSource, LLC
10.2019 - 07.2020
  • Collaborated with Lead Photographer and stylist to conduct photoshoots producing over 10 sets per day.
  • Handled lighting set up, operation and equipment maintenance for various lifestyle shoots.
  • Photographed product images of new or updated furniture.
  • Organized, cleaned, and kept inventory of studio and props used on furniture lifestyle shoots.
  • Developed studio sets and lined up furniture and props.
  • Retouched, color corrected, and edited lifestyle photographs to match production requirements.
  • Edited videos and rearranged shots to match creative or production requirements.

Photographer, Social Media Specialist

Into The Blue Creative Agency
03.2018 - 12.2018
  • Managed photoshoots as Lead Photographer.
  • Organized and prepared for on-location and studio shoots.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Inspected proofs to verify quality and determine needed adjustments and retouches.
  • Curated and scheduled relevant content for multiple social media accounts using Canva and Later.
  • Maintained clients social media presence by posting messages, answering posts, and monitoring responses.

Education

Bachelor of Arts - Communication Studies, Art History

Florida Atlantic University
Boca Raton, FL
05.2018

Certification

  • Visual Communication using Adobe Photoshop CS5, Adobe - 03/20/2014
JESSIA HESTERPhotographer & Retoucher