Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessiah Byron

Marietta,GA

Summary

Dynamic professional with a proven track record excelling in production scheduling and digital workflow management. Leveraging effective communication and advanced planning skills, Committed to driving project success and delivering exceptional client service.

Overview

4
4
years of professional experience

Work History

Business Development Associate

WBC Studios Inc
Atlanta, GA
12.2021 - Current
  • Built and maintained strategic client relationships, serving as a key liaison between creative teams and stakeholders to drive project success.
  • Sourced and pursued new business leads through prospecting, CRM follow-ups, and custom pitch development, contributing to revenue growth.
  • Conducted market research to inform client targeting strategies and supported the development of custom branding solutions.
  • Assisted with invoicing, reconciliation, and appointment scheduling to ensure operational efficiency.
  • Managed inventory, shipping logistics, and warehouse coordination to support seamless branding project execution.
  • Trained and onboarded new staff in branding operations, pr detail, and client-centered service.
  • Supported branding presentations and event planning efforts, contributing to public visibility and brand reputation.
  • Helped streamline workflows and update documentation to improve productivity and reduce administrative overhead.

Production Scheduler / DFS Operator & Specialist

Southern Graphical Systems
Atlanta, GA
07.2023 - 06.2025
  • Managed end-to-end digital flexographic plate production using Esko Digital Flexo Suite (DFS) for precise imposition, layout, and output.
  • Coordinated daily with design and print teams to ensure seamless transitions from artwork setup to production, aligning with client specifications.
  • Utilized Adobe Illustrator and Acrobat to inspect, adjust, and validate print-ready files, ensuring compatibility with automated workflows.
  • Maintained detailed production logs and cutting layout records in Excel, boosting traceability and optimizing scheduling.
  • Diagnosed and resolved prepress and RIP software issues, proactively reducing production downtime.
  • Enforced strict digital workflow protocols and quality standards, achieving a consistent 98% accuracy rate.
  • Provided feedback on software upgrades and workflow bottlenecks as part of internal continuous improvement initiatives.
  • Excelled in high-pressure environments, balancing multiple complex production jobs with tight turnaround demands.

Customer Service Representative

LaserShip
Atlanta, GA
06.2021 - 10.2022
  • Delivered outstanding support via inbound and outbound calls, resolving tracking, delivery, and order issues while ensuring customer satisfaction.
  • Acted as a communication hub between dispatch, warehouse, and customers, ensuring accurate and timely updates across all channels.
  • Logged detailed case notes and maintained customer records using CRM tools, contributing to improved service consistency.
  • Consistently ranked among top performers for call quality, professionalism, and customer feedback.

Education

Bachelor of Science - Cybersecurity

Kennesaw State University
Kennesaw, GA
12-2026

Skills

  • Effective communication
  • Microsoft Excel
  • Microsoft Powerpoint
  • Analytical thinking
  • Adobe Acrobat
  • Adobe Illustrator

References

References available upon request.

Timeline

Production Scheduler / DFS Operator & Specialist

Southern Graphical Systems
07.2023 - 06.2025

Business Development Associate

WBC Studios Inc
12.2021 - Current

Customer Service Representative

LaserShip
06.2021 - 10.2022

Bachelor of Science - Cybersecurity

Kennesaw State University

Similar Profiles

CREATE PROFILE