Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Jessica Acevedo

Miami,FL

Summary

Dedicated and organized office assistant with over 12 years of experience in administrative support, seeking to leverage skills in a dynamic office environment. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Office Assistant

Hicks Porter Ebenfield
01.2018 - Current
  • Provide administrative support to billing department ensuring smooth daily operations
  • Manage calendars, schedule appointments, and coordinate meetings for supervisors or team
  • Process incoming and outgoing correspondence, maintaining effective communication with clients and stakeholders
  • Maintain office supplies inventory, placing orders as necessary to ensure availability
  • Assist in preparing reports, presentations, and other documents as needed.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Administrative Assistant

Jesse L Casher Law
01.2016 - 01.2018
  • Supported the administrative team in various tasks, including filing, data entry, and document preparation
  • Assisted in scheduling depositions and mediations
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintaining database and filling systems ensuring all the records are up to date
  • Handling incoming and outgoing phone calls, emails and correspondence.

Receptionist

Angones,Mcclure & Garcia
01.2013 - 01.2015
  • Keeping the office environment tidy and organized managing supplies
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handling invoices expense reports and basic book-keeping tasks.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Associates Degree in Business -

Miami Dade College
01.2013

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication skills
  • Familiar with office management software
  • Ability to work independently and as part of a team
  • Customer Service
  • Time Management
  • Data Entry
  • File Organization
  • Organizing and Categorizing
  • Verbal Communication
  • Dedicated Team Player
  • Administrative Support
  • Resourceful
  • Office Management

References

Available upon request

Languages

Spanish
Native or Bilingual

Timeline

Office Assistant

Hicks Porter Ebenfield
01.2018 - Current

Administrative Assistant

Jesse L Casher Law
01.2016 - 01.2018

Receptionist

Angones,Mcclure & Garcia
01.2013 - 01.2015

Associates Degree in Business -

Miami Dade College

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Jessica Acevedo