Jessica Adams, LVN
Texarkana
Summary
I am a Licensed Vocational Nurse with robust patient care skills and comprehensive understanding of medical procedures. Capable of adapting to varying clinical environments while maintaining high standards and delivering results. Proven ability to collaborate effectively with healthcare teams, ensuring quality patient outcomes and seamless operational flow. Skilled in patient assessment, administering medication, and maintaining accurate medical records, with strong emphasis on empathy and reliability. My passion and goals have always been to work in a healthcare setting and to become a nurse. I’m seeking a position that will allow me to develop my skills and talents with a dedicated team. With my education, ambition to grow within the medical field, my experience in record-keeping and inventory control, along with my understanding of the importance of effective communication and attention to detail, I believe I can greatly contribute to your team in a hospital, in home, or office setting.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Hospice LVN, BOM
Concho Hearts Hospice
02.2024 - Current
- Performed routine evaluations of each patient's status, needs, and preferences.
- Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Provided high-quality wound care, reducing the risk of infection and promoting timely healing.
- Managed pain effectively by closely monitoring symptoms and adjusting medications accordingly.
- Improved patient comfort by providing compassionate end-of-life care and symptom management.
- Coordinated with physicians to adjust medications as needed for optimal palliative care outcomes.
- Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Facilitated smooth transitions from acute hospital settings to home-based hospice care environments, promoting continuity of care.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Conducted comprehensive assessments to develop personalized care plans, fostering improved quality of life for patients.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
LVN
Texarkana Family Healthcare
10.2023 - 02.2024
- Promoted infection control practices within the clinic setting, leading to a decrease in communicable illnesses among staff and patients alike.
- Increased clinic effectiveness by managing supplies inventory levels and ensuring timely restocking when needed.
- Enhanced clinic efficiency by assisting in the coordination of patient appointments and scheduling.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Administered medications and injections to patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Center Medical Specialist
Grifols Plasma Center
04.2022 - 10.2023
- Reviewing medications, medical diagnosis, performing physical exams and following Standard Operating Procedure Guidelines to determine eligibility for plasma donation
- Working reactions on donor floor to ensure donor is stable before leaving donation center
- Performing screening which includes vitals, checking protein and hematocrit levels, and following specific guidelines to allow donors to donate
- Performing phlebotomy, set-up and disconnect on plasmapheresis machines, flowing around the center where needed to ensure successful plasma donation and donor safety
- Registered donors, collected histories and gathered vital signs.
- Administered and filed donor consent forms.
- Exceeded customer satisfaction targets through attentive listening skills while addressing concerns or answering questions regarding treatment plans or procedures.
- Promoted infection control measures within the center through proper sanitization techniques and disposal of biohazard materials.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Seasonal HCC Risk Adjustment Coder
OPTUM
07.2019 - 12.2019
- Abstracting HCC, ESRD, RxHCC, and CCC for Medicare Risk Adjustment
- Able to change effortlessly through project guidelines to meet company needs while still maintaining an overall 95% QA and 5 CPH goals
Clinical Coder/Biller
Medical Office Systems
10.2018 - 05.2019
- Responsible for billing, payments, and coding of patients records
- Responsible for multiple physicians in nursing facilities and family practice, though a Revenue Cycle Management Company
- Able to navigate back and forth between clinics and follow rules and guidelines to property bill out services
- Responsible for assigning diagnostic and procedural codes to patient charts with the use of E/M leveling, CPT, HCPCS, & ICD-10
- Knowledgeable with HIPAA regulations
Remote Coder
ArroHealth
09.2017 - 02.2018
- Abstracting HCC, ESRD, RxHCC, and CCC for Medicare Risk Adjustment
- Able to change effortlessly through project guidelines to meet company needs while still maintaining an overall 95% QA and 5 CPH goals
- Client Insurances included: Aetna MRA, Cigna MRA, Optum MRA
Foreman, Tool and Rod Rooms
Arkansas Nuclear One Power Plant
09.2012 - 08.2016
- Managed staff of 8 employees to ensure coverage and maximum productivity during power outages
- Coordinated/tracked inventory of tools to facilitate the smooth operation of maintenance department
Equipment Operator
John W. Turk Jr. Coal Plant
04.2008 - 08.2009
- Facilitated the clearing of land and construction of coal plant by hauling loads to and from specified sites
- Maintained excellent relationships through effective communication with co-workers to ensure efficient clearing of site
Education
Associate of Science - Nursing
Lamar State College- Orange
Orange, TX12-2021
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American Academy of Professional Coders
11.2016
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Cossatot Community College of the University of Arkansas
05.2012
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University of Arkansas Community College
05.2011
Skills
- Dosage Calculations
- CPT
- Microsoft Office Suite
- Medication Administration
- CPR
- ICD-10-CM/PCS
- Medical Terminology
- Finance
- Injections
- HCPCS
- Compassionate care
- Clinical documentation
- Diabetes management
- Wound care
- Infection control
- Patient observation
- Vital signs monitoring
- Catheter care
- Elderly care
- Feeding tube assistance
- Tracheostomy care
- Healthcare software proficiency
- Nursing care planning
- Bedside manner
- Medical equipment operation
- Patient mobility assistance
- Charting and documentation
- Oxygen therapy
- Patient hygiene assistance
- Direct patient care
- Immunization administration
- HIPAA compliance
- Breathing treatments
- ADL assistance
- Vital signs
- Health education
- Documentation accuracy
- Patient relationship building
- Emergency response
- Patient assessments
- Medication dispensing
- Patient evaluations
- Physical assessment
- Preventive care
- Chronic disease management
- Caregiving skills
- Medical records management
- EMR / EHR
- Medical office administration
- Palliative care
- Verbal and written communication
- End-of-life care
- Pain management
- Empathetic and compassionate
- Educating families
- Attention to detail
- Patient education
Certification
- BLS Certified
- Certified Professional Coder (CPC)
Affiliations
American Academy of Professional Coders, Member in good standing
Timeline
Hospice LVN, BOM
Concho Hearts Hospice
02.2024 - Current
LVN
Texarkana Family Healthcare
10.2023 - 02.2024
Center Medical Specialist
Grifols Plasma Center
04.2022 - 10.2023
Seasonal HCC Risk Adjustment Coder
OPTUM
07.2019 - 12.2019
Clinical Coder/Biller
Medical Office Systems
10.2018 - 05.2019
Remote Coder
ArroHealth
09.2017 - 02.2018
Foreman, Tool and Rod Rooms
Arkansas Nuclear One Power Plant
09.2012 - 08.2016
Equipment Operator
John W. Turk Jr. Coal Plant
04.2008 - 08.2009
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American Academy of Professional Coders
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Cossatot Community College of the University of Arkansas
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University of Arkansas Community College
Associate of Science - Nursing
Lamar State College- Orange
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