Jessica Aderman
Aurora,US
Summary
Dynamic sales development leader with a proven track record at Zoom Video Communications, recognized as a top performer. Achieved consistent surpassing of sales quotas while building strong client relationships. Expertise in strategic account management and a proactive hunter mentality has driven substantial ROI and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Online Account Executive/ SDR
Zoom Video Communications
Denver, Colorado
08.2021 - 02.2024
- Recognized as Top Sales Performer (OAE, SDR) in North America (2021, 2022, 2023, 2024).
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Conducted discovery with prospects to evaluate pain points.
- Tracked progress against goals using CRM software programs such as Salesforce.
- Built and maintained pipeline that supported and exceeded monthly, quarterly and annual goals
- Conducted market research to identify new business opportunities.
- Collaborated with cross-functional teams to generate innovative solutions for customers' needs
- Created presentations to demonstrate features and benefits of company offerings.
- Developed relationships with new and existing customers to increase sales opportunities.
Customer Relationship Advocate
Fidelity Investments
Greenwood Village, Colorado
05.2020 - 08.2021
- Primary point-of-contact, guiding clients through general account support, technical issues, and myriad investment services
- Provided excellent customer service when addressing issues and interacting with clients, while guiding them to appropriate resources
- Passed FINRA SIE (Securities Industry Essentials) Exam, Series 63 and Series 7 licensure exams
- Identified potential fraud cases and escalated them according to policies and procedures.
- Provided detailed information regarding products, services and account status.
Sales Consultant
SOL - Store of Lingerie
Denver, Colorado
02.2019 - 05.2020
- Supported sales staff and clients with expert product knowledge, buying incentives, and a world class customer experience
- Email marketed prospective and current customers to generate/retain business
- Consistently surpassed set monthly sales benchmarks.
- Assisted in developing sales strategies and setting targets for different accounts.
Technical Recruiter/Account Executive
Softec Solutions
Lone Tree, Colorado
09.2018 - 03.2019
- Brought in to overhaul sales and marketing initiatives with an agile approach to technical recruiting
- Responsible for sourcing, screening and providing a shortlist of qualified candidates for various technical roles
- Presented new recruiting ideas and concepts to internal team to expand market presence
- Developed and expanded a portfolio of corporate clients by networking and marketing
- Partnered with internal stakeholders including HR Managers, Hiring Managers and Executives on recruitment initiatives.
Senior Applicant Advisor, Sales Executive
Beyond Campus Innovations
Greenwood Village, Colorado
03.2016 - 10.2018
- Led the team consistently in developing new and streamlined metrics that resulted in significant ROI
- Developed deep understanding of programs used to monitor, track, and report (SalesForce, CampusVue, Tableau) KPI's metrics, and progress toward sales goals
- Support and encourage continual innovation and change to improve performance and efficiency
- Initiated and closed sales for a leading provider of Higher Education services in a metric-driven environment
Sales and Service Representative, Personal Banking Associate
Bellco Credit Union
Parker, Colorado
02.2014 - 03.2016
- Marketed financial products and services to Credit Union members.
- Met and exceeded corporate and branch goals and monthly incentives
- Used knowledge and standards of processes for providing exceptional member services
- Managed branch sales, customer service, finances and record keeping.
- Conducted regular follow-ups with clients to maintain relationships and update financial plans as needed.
Education
BA - Political Science
Metropolitan State University of Denver
Denver, CO, US05.2012
Diploma -
Grandview High School
Aurora06.2007
Skills
- Sales Strategy Development
- Account Management
- Customer Engagement
- Client Relations
- Expert Product Knowledge
- Client Relationship Management
- Cold-Calling Experience
- Lead Generation
- Sales Quota Achievement
- Pipeline management
- Hunter Mentality
- Customer relationship management (CRM)
Certification
- FINRA Series 7
- FINRA Series 63
Accomplishments
- Consistent SaaS, UCaaS Top Performer in segment
- 10+ Year Sales Veteran
- Expert Writer & Communicator
- FINRA Series 7 & 63 licensed
References
References available upon request
Timeline
Online Account Executive/ SDR
Zoom Video Communications
08.2021 - 02.2024
Customer Relationship Advocate
Fidelity Investments
05.2020 - 08.2021
Sales Consultant
SOL - Store of Lingerie
02.2019 - 05.2020
Technical Recruiter/Account Executive
Softec Solutions
09.2018 - 03.2019
Senior Applicant Advisor, Sales Executive
Beyond Campus Innovations
03.2016 - 10.2018
Sales and Service Representative, Personal Banking Associate
Bellco Credit Union
02.2014 - 03.2016
- FINRA Series 7
- FINRA Series 63
BA - Political Science
Metropolitan State University of Denver
Diploma -
Grandview High School
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