Jessica Aigotti
Conway,South Carolina
Summary
Versatile and results-oriented professional with a proven track record at Walmart, adept in inventory management and exceptional customer service. Excelled in roles requiring organizational skills and problem-solving abilities, significantly enhancing operational efficiency. Demonstrates strong coaching and mentoring capabilities, fostering team growth and achieving notable performance improvements.
Overview
12
12
years of professional experience
Work History
Stocker
Walmart
Myrtle Beach, South Carolina
06.2018 - Current
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
- Provided assistance to customers with locating items
- Performed basic maintenance tasks such as cleaning shelves, sweeping floors, dusting fixtures
- Developed strong customer service skills while assisting customers in locating items throughout the store
- Sorted pallets and containers and transported items to sales floor for stocking
Team lead
Walmart
Myrtle Beach, South Carolina
03.2022 - 05.2023
- Supervised the daily work of staff to ensure work prioritization and quality
- Mentored and coached team members to ensure successful performance
- Delegated tasks to team members according to project requirements and employee strengths
- Enforced company policies while providing guidance and support as needed, revealing sound judgment and decision-making ability
- Trained staff on product knowledge to ensure customers received accurate information, displaying excellent instructional abilities
- Monitored daily operations, utilizing organizational and problem-solving skills to identify areas for improvement
- Reported staff progress, deficiencies, and training needed to management
- Resolved problems and escalated high-level issues to supervisor within established timeframes
Personal shopper
Walmart
Myrtle Beach, South Carolina
10.2019 - 03.2022
- Received work assignments from order system to fill orders
- Maintained positive working relationships with customers, team members, and leadership
- Performed regular quality control checks of merchandise before delivery
- Utilized selection process for products within store and bagged products following bagging standards
- Resolved customer complaints quickly by contacting leadership
- Stored product correctly in staging area, following safety guidelines
- Ensured a safe working environment free from hazards or risks
Cashier
Walmart
Myrtle Beach, South Carolina
06.2018 - 10.2019
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Developed strong customer service skills by providing efficient and accurate service
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
- Greeted and informed customers of products, fostering positive store experiences
- Processed customer orders and ensured the accuracy of their purchases
Medical Receptionist
Professional Rehabilitation Services
Conway, South Carolina
02.2016 - 06.2018
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly
- Screened incoming phone calls, taking messages or forwarding to appropriate staff
- Updated patient records, medical histories, and contact information for traceability
- Scanned and documented new patient information in electronic health records for registration purposes
- Greeted patients immediately upon arrival, providing excellent customer service
- Processed payment transactions for cash, checks, and credit and debit cards
- Collected co-payments and co-insurance and issued appropriate receipts during check-in
- Scheduled appointments, managed calendars, and coordinated meetings efficiently
- Greeted patients and visitors in a friendly manner to ensure a positive experience
Hair stylist
Sport Clips
Myrtle Beach, South Carolina
12.2012 - 04.2016
- Developed strong customer service skills by providing excellent client consultations
- Created an inviting atmosphere by engaging in friendly conversations with customers
- Effectively managed time between multiple appointments to ensure customer satisfaction
- Educated clients on hair care techniques and products
- Washed, rinsed, and dried clients' hair using appropriate shampoos and conditioners
- Adhered to health and safety standards while working in the salon environment
- Uphold safety and sanitation standards to reduce salon risks
- Sanitized workstations and equipment for customer health and workplace safety
Education
Associate - Medical administration Assistant
Ultimate Medical Academy
Clearwater, Flordia05.2015
High School Diploma -
St James High School
Murrells Inlet, South Carolina06.2008
Skills
- Inventory management
- Organizational skills
- Stock rotation
- Safety protocols
- Customer service
- Problem solving
- Coaching and mentoring
- Goal setting
- Decision-making
- Office Administration
- Patient registration
- Medical Office Procedures
- HIPAA compliance
- Professionalism
- Appointment Management
- Patient scheduling
- Front Desk Operations
References
- Shayla Berg, Medical Assistant, Waccamaw Urology Associates, (843) 424-5798, Shayla.matthews@yahoo.com, Friend
- Tabatha Jones, Stay At Home Mom, None, (843) 955-7889, Jonestabby3@gmail.com, Friend
Timeline
Team lead
Walmart
03.2022 - 05.2023
Personal shopper
Walmart
10.2019 - 03.2022
Stocker
Walmart
06.2018 - Current
Cashier
Walmart
06.2018 - 10.2019
Medical Receptionist
Professional Rehabilitation Services
02.2016 - 06.2018
Hair stylist
Sport Clips
12.2012 - 04.2016
Associate - Medical administration Assistant
Ultimate Medical Academy
High School Diploma -
St James High School