Jessica Alexander
Sherman
Summary
Kitchen Manager with extensive experience at Casey's General Stores Inc., excelling in food safety and staff training. Proven ability to enhance operational efficiency and foster teamwork, resulting in improved service quality. Skilled in inventory management and multitasking, ensuring compliance with health regulations while maintaining a clean and safe environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Caseys General Stores Inc
03.2025 - Current
- Oversee kitchen operations to ensure compliance with food safety regulations and standards.
- Developed staff training programs to enhance skills and improve service quality.
- Coordinated scheduling of kitchen staff with store manager, in order to optimize labor resources and meet operational demands.
- Fostered a collaborative work environment, encouraging open communication among kitchen personnel for continuous improvement.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork within the kitchen and store side.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Assistant Store Manager
Caseys General Stores Inc
03.2024 - 03.2025
- Supervised daily store operations to ensure compliance with company policies and procedures.
- Managed inventory levels, conducting regular audits to minimize shrinkage and stock discrepancies.
- Trained and mentored team members to enhance customer service skills and operational efficiency.
- Implemented staff scheduling processes, ensuring adequate coverage during peak hours.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Assisted in recruiting efforts by participating in interviews and onboarding new hires.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Team Member
Caseys General Stores Inc
10.2023 - 03.2024
- Oversee kitchen operations to ensure compliance with food safety regulations and standards.
- Developed staff training programs to enhance skills and improve service quality.
- Coordinated scheduling of kitchen staff with store manager, in order to optimize labor resources and meet operational demands.
- Fostered a collaborative work environment, encouraging open communication among kitchen personnel for continuous improvement.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork within the kitchen and store side.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Education
High School Diploma - General Studies
Heritage Hall HighSchool
Oklahoma City, OK06.2004
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff training and development
- Staff supervision
- Inventory control
- Kitchen equipment operation and maintenance
Certification
TABC CERTIFIED
FOOD HANDLERS CERTIFIED
FOOD MANAGERS CERTIFIED
Timeline
Kitchen Manager
Caseys General Stores Inc
03.2025 - Current
Assistant Store Manager
Caseys General Stores Inc
03.2024 - 03.2025
Team Member
Caseys General Stores Inc
10.2023 - 03.2024
High School Diploma - General Studies
Heritage Hall HighSchool
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