Summary
Overview
Work History
Education
Skills
Technical Skills And Tools
Professional Development
Timeline
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Jessica Alexander

Jessica Alexander

Atlanta,GA

Summary

Client-focused professional with 5+ years of experience in education and 8 months of experience freelance consulting. I am also skilled in discovery, relationship-building, and solutions-oriented problem solving. Currently transitioning into pre-sales solutions consulting, leveraging a background in teaching, research, and high-stakes negotiation to drive customer success. Passionate about aligning client needs with product value. Additionally, I am great with hands-on experience in consultative sales, needs analysis, and customer enablement.

Overview

8
8
years of professional experience

Work History

Freelance Car Concierge Consultant

Self-Employed
08.2024 - Current
  • Founded and operate a car concierge business focused on high-touch client service and vehicle consulting.
  • Interview clients to identify needs, preferences, and budget, providing a personalized and consultative experience.
  • Research vehicle options and deliver tailored recommendations based on safety, budget, and feature requirements.
  • Negotiate pricing and terms directly with dealerships, securing up to $2,300 in savings for clients.
  • Coordinate logistics for vehicle delivery, in-person visits, or virtual consultations based on client preferences.
  • Conduct VIN checks to confirm clean vehicle history, accident-free status, and identify active recalls.
  • Partner with independent inspectors to ensure quality and transparency for vehicle purchases.

Elementary Educator

Various Schools
08.2020 - Current
  • Designed and delivered differentiated instruction to diverse student populations, managing classrooms of 10-22 students.
  • Conducted regular progress assessments and translated complex data into actionable strategies for student improvement.
  • Created engaging, tech-enhanced learning experiences using Google Classroom, Zoom, Kahoot, and other EdTech platforms.
  • Collaborated with parents, staff, and stakeholders to ensure alignment on academic and behavioral goals.
  • Led small group instruction and developed custom support plans to meet individual learning needs.

Assistant Teacher

Private Daycare
08.2017 - 01.2019
  • Supported lead teacher in planning and implementing lessons for early learners.
  • Managed classroom activities, facilitated social-emotional development, and maintained positive parent communication.

Education

Master of Arts - Teaching

Georgia State University
ATLANTA, GA

Bachelor of Arts - Psychology

Spelman College
ATLANTA, GA

Skills

  • Research & Analysis
  • Client Experience
  • Negotiation
  • Solution Selling
  • Presentation
  • Stakeholder Collaboration
  • EdTech Tools
  • CRM: HubSpot
  • CRM: Salesforce
  • Communication: Zoom
  • Productivity: Google Drive
  • Client Discovery
  • Process Optimization
  • Effective Problem Solving
  • Detail-Oriented

Technical Skills And Tools

HubSpot (learning), Salesforce (learning), Zoom, Google Meet, Email Outreach, Google Workspace, Google Drive, VIN Check Services, Kelley Blue Book, Carfax, Needs Analysis, Client Discovery, Process Optimization

Professional Development

Sales Enablement Certification (in progress) HubSpot Academy, Covers buyer journey mapping, lead qualification, sales-marketing alignment, and consultative selling.

Timeline

Freelance Car Concierge Consultant

Self-Employed
08.2024 - Current

Elementary Educator

Various Schools
08.2020 - Current

Assistant Teacher

Private Daycare
08.2017 - 01.2019

Bachelor of Arts - Psychology

Spelman College

Master of Arts - Teaching

Georgia State University

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