Jessica Alexandre
Tulsa,OK
Summary
Highly detail-oriented and organized self-starter who works well independently to get the job done to the satisfaction of the client. Qualified manager with 5+years working for a non-profitorganization, delivering high quality Customer service. Motivated individualoffering a strong work ethic and positive attitude. Highly effective in fast-paced work environments.
Overview
15
15
years of professional experience
Work History
Property Manager
Price Edwards & Co
05.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Assistant Manager
JRK Property Holdings
01.2019 - 04.2023
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Marketed property to local businesses through collateral, emails and phone calls
- Toured property with prospective tenants and provided wealth of information in regards to its key features
- Boosted occupancy 30% by leveraging market knowledge and successful promotional strategies
Leasing Consultant/ Marketing Consultant
BG Multifamily-Goldwynn Residential
- Followed up on delinquent tenants and coordinated collection procedures
- Maximized rental income while minimizing expenses through effective planning and control
- Carefully screened applicants for tenancy
- Completed final move-out walk-throughs for tenants
Property Manager
BG Multifamily-Independent Management Services
- Introduced and monitored effective lease renewal programs
- Completed final move-out walk-throughs for tenants
- Carefully screened applicants for tenancy
- Verified that all customer complaints were handled promptly and appropriately
- Maximized rental income while minimizing expenses through effective planning and control
Account Manager / Assistant Manager
United Cleaning Services
05.2009 - 01.2019
- Answered an average of calls per day by addressing customer inquiries, solving problems and providing new product information.
- Politely assisted customers in person and via telephone.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Leasing Consultant/assistant manager
BG Multifamily-Knight vest management
09.2018 - 12.2018
Assistant Manager / leasing consultant
BG Multifamily
09.2016 - 12.2018
- Distributed and followed up on tenant renewal notices
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
- Performed background checks on over [Number] apartment applicants
- Toured property with prospective tenants and provided wealth of information in regards to its key features
Recruiter
Onin Staffing
10.2017 - 05.2018
- Promptly corresponded with all applicants and coordinated and conducted interviews.
- Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
- Pre-screened all resumes prior to sending them to corporate hiring managers for consideration.
- Developed and facilitated job recruitment fairs.
- Organized new employee orientation schedules for all new hires.
- Posted positions through approved recruitment channels.
loan processing assistant
Arvest Mortgage CO
05.2014 - 08.2016
- Recommended loan approvals and denials based on customer loan application reviews.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Submitted loan applications to the underwriter for verification and recommendations.
Front Office Coordinator
Express Employment Professionals
01.2014 - 05.2014
- Managed office supplies, vendors, organization and upkeep.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Administrative Leasing Professional
Olympus Properties
08.2013 - 02.2014
- Carefully screened applicants for tenancy.
- Completed final move-out walk-throughs for tenants.
- Introduced and monitored effective lease renewal programs.
- Communicated effectively with owners, residents and on-site associates.
- Followed up on delinquent tenants and coordinated collection procedures.
- Secured an average of 12 rental agreements each month.
Education
Bachelor of Arts - business
Univ of pheonix
Tulsa, OK2015
Associate of Arts - business
Tulsa Community College
Tulsa, Ok2013
High School Diploma -
Broken arrow High School
Broken arrow, OK2011
Skills
- Tenant and eviction laws
- Loan processing
- Exceptional oral and written communication skills
- Customer service-focused
- Financial budgeting and reporting
- Client account management
- Exceptional interpersonal communication
- Employee scheduling
- Efficient multi-tasker
- Employee hiring and retention
- Bilingual Spanish/Portuguese/English
Timeline
Property Manager
Price Edwards & Co
05.2023 - Current
Assistant Manager
JRK Property Holdings
01.2019 - 04.2023
Leasing Consultant/assistant manager
BG Multifamily-Knight vest management
09.2018 - 12.2018
Recruiter
Onin Staffing
10.2017 - 05.2018
Assistant Manager / leasing consultant
BG Multifamily
09.2016 - 12.2018
loan processing assistant
Arvest Mortgage CO
05.2014 - 08.2016
Front Office Coordinator
Express Employment Professionals
01.2014 - 05.2014
Administrative Leasing Professional
Olympus Properties
08.2013 - 02.2014
Account Manager / Assistant Manager
United Cleaning Services
05.2009 - 01.2019
Leasing Consultant/ Marketing Consultant
BG Multifamily-Goldwynn Residential
Property Manager
BG Multifamily-Independent Management Services
Bachelor of Arts - business
Univ of pheonix
Associate of Arts - business
Tulsa Community College
High School Diploma -
Broken arrow High School
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