Jessica Alfano
Tinton Falls
Summary
Strategic people analytics leader specializing in data storytelling and transforming complex data into actionable insights. Successfully integrated advanced BI platforms to elevate data-driven decision-making. Designed impactful dashboards and engagement frameworks, driving operational insights and fostering collaboration among cross-functional teams to enhance workforce health and retention.
Overview
11
11
years of professional experience
1
1
Certification
Work History
People Analytics Senior Lead
Housecall Pro
Remote
10.2022 - Current
- Delivered executive People Analytics dashboards and strategic insights on engagement, retention, talent acquisition, and workforce health, utilizing AI-driven data governance to inform decision-making.
- Designed a company-wide engagement analytics framework, creating workforce health indices through engagement surveys and other sources that were embedded into the People Scorecard to guide strategic action planning and functional leadership discussions.
- Spearheaded integration of Snowflake with BI platforms including Tableau and Omni Analytics, leveraging AI-assisted coding to streamline dashboard development and enhance operational insights.
- Led data storytelling training for cross-functional teams, enabling extraction of insights from complex global datasets.
People Analytics Lead
Commvault
Remote
07.2021 - 10.2022
- Collaborated with executive stakeholders to analyze workforce data, identifying key trends and opportunities.
- Developed executive HR dashboards and scorecards to provide monthly workforce insights and actionable plans.
- Crafted strategic narratives from employee engagement survey findings to enhance employee voice and align with organizational priorities.
Global HR Project Manager
International Flavors & Fragrances (IFF)
New York
02.2019 - 07.2021
- Optimized HR processes post-$26 billion merger, integrating 25,000+ employees into a unified HRIS to streamline operations.
- Oversaw dashboards and KPIs across 100+ global sites using SAP, Workday, and Power BI to track performance metrics.
- Delivered data-driven insights that informed operational efficiencies and supported workforce planning initiatives.
Marketing Analyst
Workforce Audio
Remote
11.2017 - 02.2019
- Analyzed market research and customer insights, leading to creation of targeted advertising campaigns.
- Optimized business growth strategies through survey analysis and data insights, enhancing alignment with customer needs.
- Launched marketing campaigns for new global audio business sector, driving 500% sales increase.
Global Project Manager, Analytics
Dell Technologies
Austin
12.2014 - 02.2017
- Directed global project coordination for Microsoft Surface Pro 4 launch across international regions.
- Created executive project status presentations that translated predictive analytics insights into actionable recommendations for key stakeholders.
- Coordinated stakeholder communications, KPIs, and timelines to align cross-functional global teams on project objectives.
Education
B.S. - Supply Chain Management
Rutgers Business School
New Brunswick, NJ01-2014
Minor - Spanish
Universidad de Salamanca
Salamanca, Spain01-2013
Skills
- People analytics and workforce planning
- Predictive modeling
- data visualization and dashboard development
- Tableau and Power BI
- Omni Analytics and AI frameworks
- Snowflake and SQL
- Workday and Namely
- SurveyMonkey and Culture Amp
- Google Workspace and Microsoft Office
- ChatGPT and Claude
Certification
- Workforce Analytics Certification, UPenn Business School, 01/01/20
- Project Management Certification, Cornell University, 01/01/19
Timeline
People Analytics Senior Lead
Housecall Pro
10.2022 - Current
People Analytics Lead
Commvault
07.2021 - 10.2022
Global HR Project Manager
International Flavors & Fragrances (IFF)
02.2019 - 07.2021
Marketing Analyst
Workforce Audio
11.2017 - 02.2019
Global Project Manager, Analytics
Dell Technologies
12.2014 - 02.2017
B.S. - Supply Chain Management
Rutgers Business School
Minor - Spanish
Universidad de Salamanca