Jessica Alldredge
Stow,OH
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
15
15
years of professional experience
Work History
Salesperson
Haasz Automall
07.2022 - Current
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Utilized CRM software to manage contacts, track progress, and analyze performance metrics.
- Increased average transaction value by upselling complementary products or services based on customer needs.
Sales Representative
Summit Diagnostics
08.2016 - 04.2021
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Office Manager
Piszel Pain Management
01.2009 - 05.2014
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Implemented staff training programs, improving employee performance and team cohesion.
Education
High School Diploma -
Mentor High School
Mentor, OH06.1996
Skills
- Cross-Selling Products and Services
- Customer Engagement
- Account Management
- Reference Selling
- Closing Techniques
- Cold-Calling
- Territory Management
- Prospecting Skills
- Customer Relationship Building
- Sales Management
- Time management
Timeline
Salesperson
Haasz Automall
07.2022 - Current
Sales Representative
Summit Diagnostics
08.2016 - 04.2021
Office Manager
Piszel Pain Management
01.2009 - 05.2014
High School Diploma -
Mentor High School