Jessica Allen

Essential Duties- Met with students and parents to provide information regarding veteran benefits and the process of obtaining them, financial aid requirements, policies and procedures. Advised students on payment processes, deadlines, alternative sources of funding and disbursement procedures. Counseled with students and parents on financial aid eligibility and related matters.

• Customer Service: Received applications for military veteran's benefits, determined applicant's benefit classification, reviewed applications to insure completeness, resolved student enrollment and benefits problems, completed and submitted enrollment information to the Veterans Education Department.
• Administration: Reviewed VA applications for completeness and secured any missing information and/or documents needed, such as packages for financial aid awards for qualified students students with scholarships, grants, student loans, and related financial assistance programs. Made independent professional judgement decisions affecting students eligibility.
• Training and management: Made independent professional judgement decisions affecting students Benefit eligibility. Maintained current knowledge of federal and state regulations governing financial aid and VA programs. Participated as a department representative in recruitment and outreach programs. Represented the University at many other collegiate recruitment events.

• Created budgets and forecasts for management group to meet regular accounting deadlines.
• Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
• Completed daily cash functions like account tracking, for over 1,000 students and over $550,000 in accounts, budgeting, and cash and banking reconciliations.
• Reconciled accounts and reviewed expense data, net worth and assets.
• Maintained checklists, logs, safe access and other general clerical duties.
• Polled and posted all registers
• Trained in excess of twenty personnel on proper procedures in handling cash, checks and credit cards.
• provided proper training on opening and closing of cash registers

Administered various aspects of unit function from satellite analysis to linking up radio contacts.