Jessica Allen
Exton,PA
Summary
Experienced marketing and client relationship professional with a proven track record in developing and executing effective marketing strategies. Proficient in budgeting and utilizing market research to identify customer needs, resulting in increased brand visibility and market share. Exceptional communication and customer service skills for strong client relationships and satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager & Sales Consultant
Shared Practices Group
02.2025 - Current
- Collaborated with marketing department to maintain proper branding.
- Provided sales and marketing support through knowledge of targeted marketing and strategic sales.
- Supervised social media marketing strategies.
- Tracked and reported on marketing campaign responses.
- Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Dental Marketing & Business Consulting Manager
Practice Metrix
08.2023 - 09.2024
- Managed annual marketing budgets for 120 clients.
- Attended and set up for trade show events to strengthen brand awareness
- Created training guides and in-person and online training courses to improve customer user experience in referral relationship management and communication
- Managed and planned events to cultivate relationships with executive level clients
- Supported clients in developing referral marketing strategies and designed customized marketing plans tailored to their needs.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with over 1500 key accounts.
- Created compelling PowerPoint presentations and delivered them to doctors and c-level executives to support marketing initiatives and business goals.
- Managed annual marketing budgets for 120 clients. Utilized Canva, Adobe Suite, to design and create digital and print marketing materials and campaigns
- Attended and set up for trade show events to strengthen brand awareness
- Managed and planned events to cultivate relationships with executive level clients
- Supported clients in developing referral marketing strategies and designed customized marketing plans tailored to their needs.
Clinical Marketing Program Manager
Pennsylvania Oral Surgery LTD
04.2019 - 09.2024
- Led the strategic planning and execution of a clinical marketing program, contributing to an increase of over $500,000 in annual revenue growth.
- Spearheaded the development and implementation of evidence-based treatment protocols, driving improvements in patient satisfaction and clinical outcomes, while positioning the program as a market leader in innovative healthcare solutions.
- Gathered and verified data from customers to promote marketing initiatives.
- Developed marketing materials and strategies for program activities and outreach functions.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings. Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Used Adobe Illustrator and Canva to design, create and distribute marketing materials, newsletters and email communications.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Senior Clinical Liaison
NewTech Dental Laboratory
10.2018 - 04.2024
- Strengthened partnerships between healthcare facilities and implant manufacturers, enhancing operational efficiency and client satisfaction
- Delivered product education and insights to healthcare professionals, leading to increased product adoption
- Provided technical support for restorative cases
- Introduced innovative techniques to improve productivity and quality, contributing to operational success
- Proven ability to develop and implement creative solutions to complex problems.
- Gained extensive knowledge in data entry, analysis and reporting.
Lead Oral Surgery Assistant
Pennsylvania Oral Surgery LTD
02.2015 - 10.2018
- Collaborated with other healthcare professionals regarding patient care plans.
- Followed established safety protocols for handling hazardous chemicals or waste material.
- Coordinated with insurance companies to obtain authorization for treatments.
- Coordinated with other departments to provide excellent customer service and facilitate smooth functioning of the office.
Automated Logistics Specialist
Army National Guard
06.2012 - 06.2018
- Managed end-to-end logistics operations, optimizing supply chain processes and ensuring cost efficiency
- Collaborated with suppliers to ensure timely delivery while maintaining budget adherence
- Conducted inspections and calibrated equipment to maintain operational safety and accuracy
Recruiting & Retention Specialist
Army National Guard
04.2013 - 11.2013
- Streamlined recruitment processes, ensuring compliance with policies and regulations
- Sourced and screened candidates, aligning talent acquisition strategies with organizational needs
Education
No Degree - Biological And Physical Sciences
Delaware County Community College
Bachelor of Science - Marketing
Penn State University
06.2027
Skills
- Performance reporting
- Marketing campaign management
- Competitor analysis
- SEO
- Marketing analytics
- KPI tracking
- Partnership marketing
- Adobe suite, Canva and Microsoft
- Client Relationship Management
Certification
- Google Digital Marketing & E-commerce Professional Certificate
- Certified American Red Cross CPR/AED/BLS Instructor
- Dental Radiology Certification
- Phlebotomy Certification
- Dental Anesthesia Assistant National Board Certification Exam
- Basic Life Support Certification (BLS)
Timeline
Operations Manager & Sales Consultant
Shared Practices Group
02.2025 - Current
Dental Marketing & Business Consulting Manager
Practice Metrix
08.2023 - 09.2024
Clinical Marketing Program Manager
Pennsylvania Oral Surgery LTD
04.2019 - 09.2024
Senior Clinical Liaison
NewTech Dental Laboratory
10.2018 - 04.2024
Lead Oral Surgery Assistant
Pennsylvania Oral Surgery LTD
02.2015 - 10.2018
Recruiting & Retention Specialist
Army National Guard
04.2013 - 11.2013
Automated Logistics Specialist
Army National Guard
06.2012 - 06.2018
Bachelor of Science - Marketing
Penn State University
- Google Digital Marketing & E-commerce Professional Certificate
- Certified American Red Cross CPR/AED/BLS Instructor
- Dental Radiology Certification
- Phlebotomy Certification
- Dental Anesthesia Assistant National Board Certification Exam
- Basic Life Support Certification (BLS)
No Degree - Biological And Physical Sciences
Delaware County Community College
Similar Profiles
Jessica AllenJessica Allen
Operations Manager & Consultant at Shared Practices GroupOperations Manager & Consultant at Shared Practices Group
Erica WaltersErica Walters
Dental Assistant at Shared Practices GroupDental Assistant at Shared Practices Group
Jacob EberhartJacob Eberhart
Dental Lab Technician at Shared PracticesDental Lab Technician at Shared Practices