Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Allen

Piedmont,Al

Summary

Counseling professional with strong foundation in mental health support and client advocacy. Successfully implemented individualized treatment plans, leading to significant improvements in client well-being. Highly collaborative team player, known for adaptability and results-driven approach. Proficient in crisis intervention and conflict resolution.

Experienced with therapeutic techniques and client-focused care. Utilizes active listening and empathy to create supportive environment. Knowledge of crisis intervention and individualized treatment planning, ensuring effective support for diverse client needs.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Counselor

Jacksonville State University
06.2024 - Current
  • Developed individualized treatment plans addressing clients' emotional and behavioral challenges.
  • Facilitated group therapy sessions promoting peer support and skill development.
  • Conducted assessments to evaluate clients' mental health needs and progress.
  • Collaborated with interdisciplinary teams to coordinate comprehensive care strategies.
  • Implemented evidence-based therapeutic techniques enhancing client engagement and outcomes.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
  • Conducted thorough assessments to identify client needs and appropriate intervention strategies.
  • Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
  • Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
  • Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
  • Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
  • Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
  • Conducted outreach programs to raise awareness and reduce stigma associated with mental health.
  • Instructor for the New Pathways course for substance abuse.

Therapist/ Forensic Interviewer

The Children’s Advocacy Center of Cherokee County
04.2022 - Current
  • Provide trauma-focused therapy services for child abuse victims and their non-offending caregivers
  • Perform duties related to family advocacy
  • Perform forensic interviews of children for social workers and law enforcement agencies
  • Conduct classroom mental health presentations in the Cherokee County school system to grades 5-8

Mental Health Counseling Intern

The Calhoun-Cleburne Children’s Center
05.2021 - 03.2022
  • Gain experience in counseling children, adolescents, and adults who are experiencing trauma due to sexual and/or physical abuse
  • Assist in family advocate services and tasks
  • Form and conduct a parenting group
  • Gain experience in office management tasks related to a non-profit organization

CORE Membership Coordinator

Jacksonville State University
08.2016 - 09.2018
  • Perform marketing duties and assist in K-12 teacher professional learning workshops and conferences
  • Partner with tech firm Zgno.me and market the school assessment for personalized learning
  • Present about CORE at conferences and via a televised interview

Contractor

MLS of Eastern Alabama
05.2014 - 05.2016
  • Perform outside sales, customer service, and office management related tasks
  • Assist with two projects involving merchant change-overs
  • Formulate new product launch portfolios for sales representatives

Education

MS - Clinical Mental Health Counseling

Jacksonville State University
Jacksonville, AL
05.2022

Human Resources Certificate - undefined

Jacksonville State University Continuing Education
04.2015

BS - Family and Consumer Sciences, Concentration: Fashion Merchandising, Minor: Marketing

Jacksonville State University
08.2014

Skills

  • Skilled in intake interviewing
  • Counseling
  • Mental health support
  • HIPAA
  • Crisis intervention techniques
  • Client advocacy
  • Building rapport
  • Self-care strategies
  • Crisis response
  • Psychoeducation
  • Client records management
  • Treatment Planning
  • Adolescent counseling

Accomplishments

Presentations/ Events Attended/ Volunteer:

09/18/2025-United Way Day of Support

09/16/2025- Social Savvy Support Group

09/02/2025- UPD/JPD Breakfast Meet & Greet

07/31/2025: Mental Health Presentation to Admissions Counselors

04/16/2025-04/17/2025- Presentations to SSC 104 classes

04/15/2025- Spoke at a panel discussion for the Counselor Education Graduate program

01/29/2025- Attended Behavioral Concerns Team Meeting

01/06/2025- Presented to College of Health and Professional Wellness faculty

09/24/2024- Presented to SSC 104 class

09/18/2024- Suicide Prevention/Mental Health Fair on Quad

2022-2023- Mental Health Presentations to Cherokee County School System; Calhoun County FCClA Rally

2021- Social Media Safety Presentations to Centre Elementary School and Family Links Program in Anniston, Al


Professional Development:

08/14/2025- Embracing Body Compassion Training

07/24/2025- Crisis Response First Aid Training

06/18/2025- Ethics of Endings & Transitions Training

05/09/2025- Out of the Shadows Training

03/06/2025- Trauma Response Training

11/21/2024-Alabama Counselor Association Conference

09/1/2024- Higher Education Suicide Prevention Training

April 2024- 40th International Symposium on Child Abuse

January 2024- Advocacy & Ethics in the Courtroom

2023- Ethics and Telemental Health

2023- Youth Suicide: A National Emergency

2023- Trauma, Spirituality, & Therapy

2023- Forensic Interviewing of Children Training

2023- Out of the Shadows Summit

2023- Ethical Documentation in Mental Health

2022- Ask the Experts: All Things ICAC with Brandon Poor and Tony Godwin

2022- The Forensic Interviewer at Trail and Facility Dos in Forensic Interviews

2022- Creative Cooperation to Complete Child Abuse Investigations

2022- Trauma & Resiliency Professional Certification Level 1 & 2

2022- Counselor Peer Review

2022- Birmingham Area Quarterly FI Peer Review

2022- Preventing Adverse Childhood Experiences

2022- Broken Places Screening

2022- Child Abuse Mandated Reporters Training

2022- Extended Family for Kids Workshop Training

2022- 38th Annual International Symposium on Child Abuse





Certification

ALC- Associate Licensed Counselor

NCC- National Board Certified Counselor

Crisis Response First Aid Certification

Trauma & Resiliency Professional Certification Level 1 & 2

Timeline

Counselor

Jacksonville State University
06.2024 - Current

Therapist/ Forensic Interviewer

The Children’s Advocacy Center of Cherokee County
04.2022 - Current

Mental Health Counseling Intern

The Calhoun-Cleburne Children’s Center
05.2021 - 03.2022

CORE Membership Coordinator

Jacksonville State University
08.2016 - 09.2018

Contractor

MLS of Eastern Alabama
05.2014 - 05.2016

Human Resources Certificate - undefined

Jacksonville State University Continuing Education

BS - Family and Consumer Sciences, Concentration: Fashion Merchandising, Minor: Marketing

Jacksonville State University

MS - Clinical Mental Health Counseling

Jacksonville State University