Jessica Allen-Goix
Oakland,California
Summary
Motivated Kaiser intern with a strong background in empathy-first problem solving, project management and relationship building. With a year of experience at Kaiser Permanente, I have developed a deep understanding of how KP operates, how cross-functional teams communicate, and how to drive project initiatives within a healthcare environment. My ability to navigate complex team dynamics, leverage design-thinking methodologies, and apply transferable skills between UX design and project management positions me as a strong candidate for roles requiring structured coordination, stakeholder alignment, and process improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
UX Design & Project Coordination Intern
Kaiser Permanente
Oakland, California
06.2023 - Current
- Assisted in planning and executing UX design initiatives by collaborating with engineers, marketing teams, and program managers to enhance digital experiences for both clinicians and members.
- Applied project life cycle methodologies to support research, competitive analysis, and design iterations, ensuring adherence to organizational standards.
- Managed cross-functional communication by coordinating meetings, sharing progress updates, and proactively addressing project roadblocks.
Brand & Identity Designer
Freelance
Oakland , California
01.2021 - Current
- Managed end-to-end design projects for web, branding and UX design, using data-driven methods to assess client needs and budgets
- Utilized Excel and other tools to manage project workflows, finances, and resource allocation, ensuring operational efficiency and adherence to budgetary constraints
- Streamlined processes to enhance productivity and maintain quality, meeting client expectations while driving customer satisfaction and repeat business
- Delivered visual branding and artwork solutions for diverse clients, including artists, restaurants, and small businesses, crafting compelling designs that aligned with client storytelling and brand identity
- Designed logos, packaging, promotional materials, and merchandise (e.g., t-shirts), ensuring cohesive and visually engaging outputs tailored to client needs
- Conducted in-depth client consultations to understand objectives, develop design strategies, and provide guidance on various design directions to meet target audience goals
- Accurately predicted project timelines, managed contracts, and ensured clear and consistent communication, fostering strong client relationships and successful project outcomes
Program Coordinator & Outreach Lead
BRIDGEGOOD
Oakland, California
03.2022 - 01.2025
- Coordinated with Executive Director and Program Manager to facilitate career development opportunities for BIPOC students in design and technology.
- Collaborated directly with stakeholders to organize their involvement and support in our student-focused events and programs.
- Represented the organization at various events, including the 2024 East Bay Innovation Awards, the 2024 PayPal Community Impact Fair, Cal Berkeley's 2024 Hack for Impact, and served as emcee for their 2024 Annual Fundraiser.
- Coordinated school visit plans for 60+ colleges during the 2024 Spring outreach, boosting student enrollment in summer and fall programs. Led visit sessions presenting to classes of over 50 students, and managed travel logistics between the team.
- Led monthly in-person workshops of 15 to 30 students, teaching UX principles, and led students through design sprints.
- Facilitated seamless execution of community-facing events, including our 2023 and 2024 annual fundraisers, ensuring proper budget, guest experience, fundraising goals, and logistical coordination.
Residential Staging Coordinator
Tangerine Staging
Oakland, California
08.2022 - 06.2024
- Led and coordinated cross-functional teams-including designers, contractors, realtors, and logistics staff-to plan and execute residential staging projects that aligned with client goals and aesthetic standards
- Developed and implemented inventory strategies, curating tailored selections to meet diverse client needs while optimizing resources for efficiency and effectiveness
- Managed the de-staging process, overseeing logistics, team coordination, and inventory management to ensure seamless transitions and future usability
- Implemented and maintained an organized warehouse system, streamlining processes to improve accessibility, tracking, and resource allocation
- Demonstrated adaptability, attention to detail, and problem-solving skills to ensure successful project outcomes, fostering a collaborative environment that improved team performance and operational excellence
Education
Bachelor of Arts - Design & History
University of California, Davis
Davis06.2023
Associate Degree - History
Santa Barbara City College
Santa Barbara 08.2021
Skills
- User experience design
- Cross-functional collaboration
- Client and stakeholder communication
- Budget management
- Progress reporting
Certification
- Google User Experience (UX) Design Professional Certificate
- Google Digital Marketing & E-commerce Professional Certificate
References
References available upon request.
Timeline
UX Design & Project Coordination Intern
Kaiser Permanente
06.2023 - Current
Residential Staging Coordinator
Tangerine Staging
08.2022 - 06.2024
Program Coordinator & Outreach Lead
BRIDGEGOOD
03.2022 - 01.2025
Brand & Identity Designer
Freelance
01.2021 - Current
Bachelor of Arts - Design & History
University of California, Davis
Associate Degree - History
Santa Barbara City College
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