Jessica Almazan
Christiana,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
RockBox Fitness
2023.01 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
General Manager
Golds Gym
2022.02 - 2023.01
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Emergency Medical Technician
Norcal Ambulance
2019.02 - 2021.02
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient histories to assess and prioritize levels of care.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Handled patient transfers from one medical facility to another.
- Observed patient behavior to report changes to medical personnel.
Education
Certification - Emergency Medical Technology
Modesto Junior College
Modesto, CA04.2018
Skills
- Corrective Actions
- Strategic Planning Skill
- Budget Controls
- Customer Relationship Management
- Staff Management
- Financial Reporting
- Operations Oversight
- Payroll Administration and Timekeeping
- Vital Sign Assessment
- First Aid
- Indirect Patient Care
- Documentation
- Oxygen Equipment
Timeline
Assistant General Manager
RockBox Fitness
2023.01 - Current
General Manager
Golds Gym
2022.02 - 2023.01
Emergency Medical Technician
Norcal Ambulance
2019.02 - 2021.02
Certification - Emergency Medical Technology
Modesto Junior College
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