Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Alpaugh

Naples,FL

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

15
15
years of professional experience

Work History

Child Care Teacher

Grace Community School
05.2018 - Current
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Gathered materials and resources to prepare for lessons and activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Utilized technology to develop instructional materials and activities for children.
  • Created safe and nurturing learning environment for preschoolers.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Established positive relationships with students and families.
  • Organized and supervised large and small group activities.
  • Supported students in developing self-esteem and self-confidence.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Developed and implemented behavior management plans.

Receptionist/ Creator/ Installer

Signs Now
02.2013 - 04.2016
  • Operated tools, equipment, and machinery according to safety standards.
  • Laid out materials and system components to prepare for installation.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Calculated materials and time needed for each job.
  • Assisted with system design and layout to optimize installations and continuous performance.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Maintained tools and equipment in good working condition.
  • Installed new equipment in multiple customer locations.
  • Followed safety protocols on job sites.
  • Followed safety protocols and best practices for installation, maintenance, or repair work..
  • Operated variety of power tools and hand tools.
  • Cleared work sites of hazardous items.
  • Answered customer questions and helped resolve various concerns.
  • Set up ladders and other access equipment.
  • Maintained detailed installation records for customer and company use.

Store Manager

Fashion Bug
02.2009 - 10.2012
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

No Degree -

Barron Collier High School
Naples, FL

Skills

  • Supply Management
  • Organization Skills
  • Schedule Management
  • Reception Desk Management
  • Answer Telephone Calls
  • Visitor Check-In
  • Documentation
  • Customer and Client Relations
  • Time Management

Timeline

Child Care Teacher

Grace Community School
05.2018 - Current

Receptionist/ Creator/ Installer

Signs Now
02.2013 - 04.2016

Store Manager

Fashion Bug
02.2009 - 10.2012

No Degree -

Barron Collier High School

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Jessica Alpaugh