Jessica Altamirano
Miami
Summary
Dynamic retail professional with a proven track record at Ross Dress for Less, excelling in customer service and cash handling. Recognized for enhancing customer engagement and implementing effective store promotions, resulting in increased sales. Strong problem-solving skills and a commitment to teamwork drive operational success and customer satisfaction.
Data management professional prepared to excel in data accuracy and organization. Proven track record of maintaining high standards in data entry and information management. Known for collaboration and adaptability, ensuring seamless team operations and goal achievement. Skills include fast typing, attention to detail, and proficiency with office software.
professional with extensive experience in cashier operations and team supervision. Proven track record of enhancing operational efficiency and maintaining high customer service standards. Ability to collaborate effectively with team members and adapt to changing retail needs, ensuring smooth store functionality.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Ross Dress for Less
07.2025 - Current
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Participated in inventory management, ensuring stock levels met demand.
- Implemented store promotions effectively to drive customer engagement and boost sales.
- Provided exceptional customer service, resolving issues promptly to ensure satisfaction.
Cashier Assistant Manager
Fritanga Nica Grill
09.2024 - Current
- Assisted in daily operations, ensuring efficient customer service and accurate cash handling.
- Trained new staff on register operations and customer interaction protocols.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Developed schedules to optimize staffing during peak hours for improved service delivery.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Implemented cash management procedures, reducing discrepancies in cash drawers.
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
Clerk
Altamirano Landscaping Corp
05.2021 - Current
- Managed data entry tasks with precision and attention to detail, ensuring accuracy in records.
- Utilized spreadsheet software for data organization, enhancing retrieval efficiency for team members.
- Developed standardized procedures for data validation, increasing consistency across entries and reducing errors.
- Led initiatives to digitize paper records, significantly improving accessibility and security of sensitive information.
- Reviewed and analyzed incoming data discrepancies, resolving issues promptly to maintain operational integrity.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
Education
High School Diploma -
Miami Dade College
Miami, FL05-2028
High School Diploma -
Robert Morgen Educational Center
Miami, FL05-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Data entry
- Independent worker
- Administrative support
- Professional and mature
Timeline
Retail Sales Associate
Ross Dress for Less
07.2025 - Current
Cashier Assistant Manager
Fritanga Nica Grill
09.2024 - Current
Clerk
Altamirano Landscaping Corp
05.2021 - Current
High School Diploma -
Miami Dade College
High School Diploma -
Robert Morgen Educational Center