Jessica Alvarado
Torrance,CA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
Work History
Server
Asaka Sushi & Grill
Palos Verdes Estates, California
03.2023 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Presented menus and answered questions regarding items.
- Stocked service areas with supplies during slow periods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Shift Lead
Thai dishes
Manhattan Beach
01.2022 - Current
- Managing team and ensuring operations run smoothly
Receptionist
Tranquility body spa
Los Angeles, California
10.2022 - 08.2023
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Scheduled
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided excellent customer service at all times while interacting with both internal and external customers.
General Manager
Aroi Together
, Thailand
01.2021 - 01.2022
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Delegated work to staff, setting priorities and goals.
- Recruited, interviewed and hired qualified staff for open positions.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Developed marketing strategies designed to increase brand awareness within target markets.
Teacher
Sarasas Witaed
Nakhonratchsima, Thailand
01.2015 - 01.2021
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Remained calm and patient in student interactions to support individual growth and development.
Education
Bachelor Of Arts - Humanities
Bangkok University
04.2013
Skills
- Managing team
- Negotiation
- Conflict Resolution
- Patience
- Organization
- Team Collaboration
Languages
- English
- Thai
Timeline
Server
Asaka Sushi & Grill
03.2023 - Current
Receptionist
Tranquility body spa
10.2022 - 08.2023
Shift Lead
Thai dishes
01.2022 - Current
General Manager
Aroi Together
01.2021 - 01.2022
Teacher
Sarasas Witaed
01.2015 - 01.2021
Bachelor Of Arts - Humanities
Bangkok University