Jessica Anderl
Minneapolis,MN
Summary
I am currently a student enrolled at BSU working towards my Bachelor of Arts in Psychology. I am a server with nearly 5 years of restaurant experience in both hosting and serving. I try to keep an upbeat and friendly attitude with customers while assisting them to give them a great dining experience. I also have developed good multitasking and memory skills, as well as POS and cash management.
Overview
5
5
years of professional experience
Work History
Server
Tavern 23
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with team members during busy shifts.
- Performed opening and closing duties.
- Addressed customer complaints or concerns professionally and positively.
Server
Willy McCoys
08.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with team members during busy shifts.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties.
- Provided attentive service during high-volume periods.
- Assisted in training new hires.
- Resolved customer complaints promptly and professionally.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Red Lobster
01.2024 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with team members during busy shifts.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally.
Host
Kona Grill
03.2021 - 07.2021
- Handled high-pressure situations with composure, managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Education
Bachelor of Arts - Psychology
Bemidji State University
Bemidji, MN06.2026
Associate of Arts - Psychology
Normandale Community College
Minneapolis, MN12.2023
Skills
- Good Customer Service
- Professional Appearance
- Memory Retention
- Allergy Awareness
- Strong Work Ethic
- Safe Food Handling
- Cash Handling
Interests
Art, Reading, Nature, and Yoga.
Languages
English
Native or Bilingual
ASL
Limited Working
Timeline
Server
Tavern 23
03.2024 - Current
Server
Red Lobster
01.2024 - 03.2024
Host
Kona Grill
03.2021 - 07.2021
Server
Willy McCoys
08.2019 - Current
Bachelor of Arts - Psychology
Bemidji State University
Associate of Arts - Psychology
Normandale Community College