Jessica Anderson

Work History

Owner

Jessica Anderson

03.2020 - 01.2023

Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Managed day-to-day business operations.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Prepared bank deposits and handled business sales, returns and transaction reports.
Put together realistic budgets based upon costs and fees for successfully operating business.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Organizer/Stager/Interior Designer & Decorating

Ron Hardaway

02.2011 - 04.2016

Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution

Increased property market value through effective staging techniques, resulting in faster sales and satisfied clients.
Enhanced property appeal by strategically arranging furniture and accessories in a visually pleasing manner.
Showcased properties'' best features by creating inviting spaces that appealed to potential buyers'' emotions.
Optimized space utilization by rearranging existing furniture or incorporating rented pieces as needed.
Improved property photography results through meticulous attention to lighting, angles, and overall aesthetic appeal of staged spaces.
Selected furniture, lighting and accessories to enhance design concepts.
Oversaw installation of finishes, furniture and other design elements to control final product.
Collaborated with contractors and suppliers for smooth execution of design plans.
Presented design proposals to clients to establish clear project expectations and goals.
Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
Specified appropriate products and materials to meet project objectives and design scheme.
Participated in furniture selection and documentation of specifications.
Consulted with clients to determine architectural preference to meet overall design goals.
Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.
Transformed outdated living spaces into modern environments that reflected current trends while adhering to clients'' preferences.
Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
Determined personalized needs, tastes and design preferences through thorough client consultations.
Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.

Hardaway Optical

Ron Hardaway

09.2011 - 11.2015

Improved customer satisfaction by providing personalized optical solutions and product recommendations.
Assisted clients in selecting the perfect eyewear by carefully considering their individual needs and preferences.
Maintained a clean and organized workspace, ensuring a welcoming environment for all customers.
Performed accurate eye measurements for proper lens fitting and frame adjustments, resulting in client comfort and improved vision.
Managed inventory to maintain an adequate stock of eyeglasses, contact lenses, and related supplies.
Collaborated with optometrists to ensure seamless patient care from eye exam to eyewear selection.
Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
Exceeded sales goals by expertly showcasing products'' features and benefits through engaging presentations.
Educated clients on proper eyewear care and maintenance, prolonging the life of their investments in vision health.
Stayed current with industry trends and new products, enabling informed recommendations tailored to each customer''s needs.
Assisted in staff training initiatives, sharing expertise to improve overall team performance and knowledge base.
Conducted regular equipment maintenance checks to ensure reliable operation during crucial vision assessments.
Provided exceptional follow-up care for patients post-purchase, addressing any concerns or necessary adjustments promptly.
Handled administrative tasks such as appointment scheduling and updating patient records accurately to streamline office operations.
Coordinated closely with lab technicians to guarantee timely delivery of custom orders while maintaining quality control standards.
Spearheaded merchandising efforts within the optical retail space, creating visually appealing displays that generated interest among potential customers.
Developed strong working relationships with eyewear vendors, negotiating favorable pricing and ensuring timely product delivery.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Developed strong rapport with customers and created positive impression of business.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Used in-store system to locate inventory and place special orders for customers.
Recommended complementary purchases to customers, increasing revenue.

Home Staging Assistant

PZ Properties

01.2007 - 07.2014

Enhanced property appeal by strategically placing furniture and accessories in homes for sale.
Assisted home stagers in creating visually appealing spaces to attract potential buyers.
Increased client satisfaction by providing personalized staging recommendations for each property.
Collaborated with real estate agents to understand target demographics and tailor staging accordingly.
Improved property marketability, assisting in the selection of paint colors, finishes, and fixtures.
Streamlined the staging process through efficient organization and inventory management.
Contributed to successful open houses by preparing properties with meticulous attention to detail.
Supported clients during the de-staging process, efficiently packing and transporting items after a sale.
Communicated effectively with team members, ensuring timely completion of all assigned tasks.
Solved space planning challenges by rearranging furniture layouts for optimal flow and aesthetics.
Provided excellent customer service, addressing client concerns promptly and professionally.
Assisted in photography sessions, ensuring staged homes were showcased in their best light for marketing materials.
Oversaw installation of finishes, furniture and other design elements to control final product.
Presented design proposals to clients to establish clear project expectations and goals.
Assisted clients with budget considerations and made recommendations for furniture, wall hangings and [Type] items.

Salesperson

Golds Gym

01.2006 - 03.2009

Boosted sales by consistently engaging with customers and addressing their needs effectively.
Developed relationships with clients for increased loyalty and repeat business.
Expanded customer base through targeted prospecting and networking efforts.
Implemented effective sales strategies to maximize revenue generation.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Worked to build relationships with customers and built potential for additional sales.
Increased sales and customer satisfaction through personalized servicing.
Stayed current on company offerings and industry trends.
Contributed to event marketing, sales and brand promotion.

Salesperson

Tracer Tech Services

01.2002 - 02.2005

Boosted sales by consistently engaging with customers and addressing their needs effectively.
Developed relationships with clients for increased loyalty and repeat business.
Expanded customer base through targeted prospecting and networking efforts.
Implemented effective sales strategies to maximize revenue generation.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Streamlined sales processes to reduce inefficiencies and improve overall productivity.
Worked to build relationships with customers and built potential for additional sales.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Increased sales and customer satisfaction through personalized servicing.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Listened to clients and introduced solutions to satisfy business and personal needs.
Improved customer service and telecommunication skills to build lasting relationships.
Logged reports, expenses, receipts, and sales in company database.
Provided product benefits and advantages and discussed pricing with interested parties.
Developed and grew leads through repeat business and customer referrals.
Networked within community to build and nurture successful relationships with new and long-term customers.
Developed and implemented sales strategies to increase profits.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Used customer insights to develop innovative sales strategies to increase sales.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Managed customer accounts to secure customer satisfaction and repeat business.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Developed and implemented marketing plans to increase brand awareness and drive sales.
Generated new leads through networking and attending industry events.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Maintained current knowledge of evolving changes in marketplace.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Stayed current on company offerings and industry trends.
Negotiated prices, terms of sales and service agreements.
Attended monthly sales meetings and quarterly sales trainings.
Contributed to event marketing, sales and brand promotion.
Met existing customers to review current services and expand sales opportunities.
Kept detailed records of daily activities through online customer database.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Consulted with businesses to supply accurate product and service information.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Lead Sales Associate

Pacific Sunwear

01.2002 - 03.2004

Increased sales revenue by developing and maintaining strong relationships with clients.
Delivered excellent customer service for repeat business and referrals.
Trained new sales associates to ensure consistent performance across the team.
Managed inventory effectively, minimizing stock-outs and overstock situations.
Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
Resolved customer issues promptly, ensuring satisfaction and loyalty.
Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Handled cash register operations and customer transactions to process payments.
Trained, coached, and mentored new sales associates for maximum performance.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Processed and stocked merchandise in accordance with store standards.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Provided exceptional customer service to foster client loyalty and satisfaction.
Performed inventory control procedures to manage stock.
Greeted customers and provided product advice to increase sales.
Participated in store meetings and product training sessions to understand and sell items.
Developed and maintained knowledge of current sales and promotions.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Telemarketing Sales Representative

West

01.1999 - 03.2001

Increased sales leads by consistently making outbound calls and effectively communicating product benefits to potential customers.
Developed strong client relationships resulting in repeat business through personalized customer service and follow-up calls.
Met and exceeded monthly sales targets by utilizing persuasive sales techniques and product knowledge.
Boosted overall team performance with regular contribution of ideas, strategies, and tips during team meetings.
Enhanced customer satisfaction ratings through active listening, empathy, and prompt resolution of any issues or concerns.
Contributed to the development of new sales scripts by incorporating successful tactics gained from experience and industry trends.
Streamlined the lead generation process for better efficiency by maintaining an organized database of contact information and call records.
Collaborated with team members on joint projects, leading to increased overall team success rates in securing new clients.
Strengthened company reputation by delivering exceptional service to both internal colleagues and external contacts during phone interactions.
Attended training sessions on various topics including communication skills, product knowledge updates, compliance regulations, which led to increased confidence in presenting offerings to prospects.
Handled high-volume telemarketing operations with expert use of client management software and computer dialing.

Summary

Overview

Work History

Owner

Organizer/Stager/Interior Designer & Decorating

Hardaway Optical

Home Staging Assistant

Salesperson

Salesperson

Lead Sales Associate

Telemarketing Sales Representative

Skills

Timeline

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