Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Anderson

Casper

Summary

Dynamic Medical Assistant with extensive experience at Kintsugi Psychiatry, adept at managing medical records and ensuring HIPAA compliance. Proven ability to enhance patient care through effective communication and initiative. Skilled in EMR management and patient scheduling, contributing to streamlined operations and improved patient satisfaction.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

9
9
years of professional experience

Work History

Medical Assistant/Receptionist

Kintsugi Psychiatry
11.2021 - Current
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Administered injectable medications.

Medical Assistant

Rocky Mountain Pain Consultants
06.2018 - 11.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Phlebotomist

Bio Life Plasma Services
08.2016 - 06.2018
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.

Education

High School Diploma -

University of Phoenix
Tempe, AZ
01-2030

Skills

  • Medical office procedures
  • Initiative-taking
  • Healthcare industry
  • Medical receptionist experience
  • Patient check-in and check-out
  • HIPAA guidelines
  • Medical terminology
  • Documentation
  • Medical records management
  • Outpatient care
  • EMR / EHR

Timeline

Medical Assistant/Receptionist

Kintsugi Psychiatry
11.2021 - Current

Medical Assistant

Rocky Mountain Pain Consultants
06.2018 - 11.2021

Phlebotomist

Bio Life Plasma Services
08.2016 - 06.2018

High School Diploma -

University of Phoenix

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Jessica Anderson