Jessica Anderson
Sylvester,GA
Summary
Dynamic and results-driven professional with experience at Target Logistics and Fast Lane Foods. Proven expertise in inventory management and customer service, enhancing operational efficiency and fostering strong customer relationships. Skilled in packaging and labeling, alongside active listening, to ensure exceptional service and satisfaction. Committed to continuous improvement and team training.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Target Logistics
Tifton, GA
09.2022 - Current
- Operated forklifts and pallet jacks for efficient material handling.
- Managed inventory accuracy through regular cycle counts and stock audits.
- Streamlined order picking processes, reducing fulfillment time significantly.
- Trained new hires on safety protocols and operational procedures.
Cashier Team Lead
Fast Lane Foods
Albany, GA
01.2019 - 09.2022
- Supervised cashier team, ensuring efficient transaction processing and customer service standards.
- Trained new cashiers on operational procedures and cash handling protocols.
- Implemented process improvements that enhanced checkout efficiency and reduced wait times.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
- Cultivated strong customer relationships to enhance repeat business and improve overall satisfaction.
- Trained new sales associates on company policies, product knowledge, and customer service best practices.
Education
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO10.2025
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Technical support
- Remote support
- Customer service expert
- Customer service
- Active listening
- Customer success management
Timeline
Warehouse Worker
Target Logistics
09.2022 - Current
Cashier Team Lead
Fast Lane Foods
01.2019 - 09.2022
Associate of Science - Business Administration
Colorado Technical University