Jessica Anderson
Franklin ,WI
Summary
Detail-oriented Pharmacy Technician with expertise in customer service, healthcare collaboration, and patient record management. Proven ability to resolve prescription-related issues and train staff, ensuring a high level of patient care.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Pharmacy Technician
Walgreens
Waterford, Wisconsin
10.2022 - Current
- Collaborated with healthcare professionals to resolve prescription-related issues promptly.
- Verified prescriptions and drug labels, documents and packages.
- Operated pharmacy software to manage patient records and track prescriptions.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Trained new pharmacy staff on procedures and best practices for customer service.
Cashier
Dairy Queen Grill & Chill
Waterford, Wisconsin
06.2020 - 10.2022
- Processed customer transactions accurately using point-of-sale system.
- Provided exceptional customer service by addressing inquiries and concerns.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained clean and organized workstations during busy service periods.
Education
High School Diploma -
Waterford Union Highschool
Waterford01-2022
Skills
- Patient record handling
- Pharmacy software
- Healthcare collaboration
- Attention to detail
- Problem solving
- Time management
- Customer service
Certification
- ExCPT
Timeline
Pharmacy Technician
Walgreens
10.2022 - Current
Cashier
Dairy Queen Grill & Chill
06.2020 - 10.2022
High School Diploma -
Waterford Union Highschool