Jessica Andrews
Blue Springs,MO
Summary
Experienced professional with a diverse background in early childhood education, leadership, customer service, retail management, administrative support, warehouse operations, and barbering. Brings exceptional communication, classroom management, conflict resolution, organization, and leadership skills, while maintaining a caring, patient, and dependable approach. Recognized for building trust with children, families, coworkers, and customers, while consistently exceeding expectations through professionalism, adaptability, and a commitment to excellence.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Barber
SportClips Haircuts
Lee's Summit, Missouri
01.2026 - 07.2026
- Provided quality haircuts following SportClips grooming standards.
- Consulted with clients to determine desired hairstyles and preferences.
- Maintained cleanliness and organization of workstations and tools.
- Engaged customers with friendly conversation during their service experience.
- Educated clients on proper hair care products and techniques post-service.
Experience Manager
Ulta Beauty Inc.
Jefferson City, Missouri
06.2025 - 01.2026
- Developed engaging customer experiences through personalized product recommendations.
- Fostered positive relationships with customers to encourage loyalty and repeat business.
- Maintained up-to-date knowledge of beauty products and industry trends for informed recommendations.
- Collaborated with team members to identify areas of improvement in the customer experience.
- Provided guidance and support to team members regarding customer service processes and procedures.
- Streamlined store operations by implementing efficient scheduling and inventory management practices.
Barber
SportClips Haircuts
St Louis, Missouri
09.2023 - 03.2025
- Provided quality haircuts following SportClips grooming standards.
- Engaged customers with friendly conversation during their service experience.
- Educated clients on proper hair care products and techniques post-service.
- Maintained cleanliness and organization of workstations and tools.
- Consulted with clients to determine desired hairstyles and preferences.
- Communicated effectively with customers to create a pleasant experience.
- Sanitized equipment and parts and maintained work areas in neat fashion.
Infant/Toddler/Preschool Teacher
The Lullaby Inn
Wentzville, Missouri
05.2022 - 09.2023
- Supervised children during playtime, ensuring a safe and fun atmosphere.
- Fostered a nurturing environment, promoting social and emotional development.
- Implemented hands-on activities to enhance cognitive learning experiences.
- Taught children foundational skills in colors, shapes and letters.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Assisted in providing a safe and secure environment for children.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
Twos Teacher
Kids R Kids Learning Academy
St Louis, Missouri
06.2021 - 01.2022
- Fostered a nurturing environment to support social and emotional development.
- Implemented age-appropriate activities to enhance cognitive skills.
- Maintained a safe and clean classroom adhering to health guidelines.
- Observed and documented children's behavior and development milestones.
- Developed engaging lesson plans for two-year-old students.
- Monitored children's safety at all times during classroom activities.
- Organized playtime activities such as music, crafts, games and storytelling to engage the children in meaningful experiences.
Warehouse Associate
24 Seven enterprises
Earth City, Missouri
09.2018 - 03.2020
- Inspected incoming shipments for quality and accuracy before processing.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages, and updated orders in internal database.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Labeled containers correctly for product identification purposes.
Call Center Representative
Delta Outsource Group
O'Fallon, Missouri
08.2017 - 08.2018
- Assisted customers with inquiries and resolved issues efficiently.
- Documented customer interactions accurately in the system.
- Handled high-volume calls while maintaining professionalism.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Managed customer accounts to ensure timely payments and resolve disputes.
- Utilized collection software to track payments and update account statuses.
- Developed effective communication strategies to handle difficult customer interactions.
Barber
SportClips Haircuts
O'Fallon, Missouri
06.2016 - 08.2017
- Provided quality haircuts following SportClips grooming standards.
- Consulted with clients to determine desired hairstyles and preferences.
- Maintained cleanliness and organization of workstations and tools.
- Engaged customers with friendly conversation during their service experience.
- Educated clients on proper hair care products and techniques post-service.
- Collaborated with team members to enhance overall salon efficiency.
- Communicated effectively with customers to create a pleasant experience.
- Adhered to safety protocols and sanitation guidelines consistently.
Infant/Toddler/Preschool Teacher
ABC Daycare
Wentzville, Missouri
04.2014 - 03.2016
- Fostered a nurturing environment, promoting social and emotional development.
- Implemented hands-on activities to enhance cognitive learning experiences.
- Maintained classroom organization and adhered to safety protocols effectively.
- Supervised children during playtime, ensuring a safe and fun atmosphere.
- Collaborated with parents to discuss children's progress and needs.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Assisted in providing a safe and secure environment for children.
Education
Cosmetology
Aspire Beauty School
Wentzville, MO12-2013
High School Diploma -
Wentzville Holt High School
Wentzville05-2011
Skills
- Haircutting techniques
- Styling and grooming
- Sanitation practices
- Customer consultations
- Product knowledge
- Customer relationship management
- Classroom management
- Activity planning
- Customer engagement
- Relationship building
- Team collaboration
- Communication skills
- Problem solving
- Conflict resolution
- Time management
- Emotional intelligence
- Child development
- Child supervision
- Patience and empathy
- Music and movement
- Artistic expression
- Health and safety
- Creative lesson planning
- Social-emotional learning
- Lesson planning
- Social skill building
- Customer experience
- Product recommendations
- Hair care education
- Quality control
- Visual merchandising
- Safety compliance
- Effective communication
- Attention to detail
- Active listening
- Customer experience strategy
- Customer journey mapping
- Visual design
- Social media strategy
- Content creation
- Brand development
- Employee training
- Social media and promotions
- Adaptability
- Shipment unpacking
- Warehouse operations
- Data entry
- Customer service
- Adaptability to change
- Task prioritization
- Database entry
- Billing and invoicing
- Payroll and accounts payable and receivable
- Scheduling and calendar management
- File management
- Event planning
- Word processing
- Proofreading
- Social media oversight
- Telephone reception
- Multitasking and organization
- Email management
- Leadership and supervision
Affiliations
International Visual Artist
Certification
Cosmetology License
Timeline
Barber
SportClips Haircuts
01.2026 - 07.2026
Experience Manager
Ulta Beauty Inc.
06.2025 - 01.2026
Barber
SportClips Haircuts
09.2023 - 03.2025
Infant/Toddler/Preschool Teacher
The Lullaby Inn
05.2022 - 09.2023
Twos Teacher
Kids R Kids Learning Academy
06.2021 - 01.2022
Warehouse Associate
24 Seven enterprises
09.2018 - 03.2020
Call Center Representative
Delta Outsource Group
08.2017 - 08.2018
Barber
SportClips Haircuts
06.2016 - 08.2017
Infant/Toddler/Preschool Teacher
ABC Daycare
04.2014 - 03.2016
Cosmetology
Aspire Beauty School
High School Diploma -
Wentzville Holt High School