Jessica Anello

Provided direct patient care including wound care, medication administration, IV insertion and management. Counseled patients on health maintenance and disease prevention.

Collaborated with multidisciplinary team members to ensure quality patient outcomes. Identified safety issues within the healthcare environment. Initiated appropriate interventions when changes in a patient's condition were noted. Communicated effectively with families about their loved one's condition and treatment plan. Monitored vital signs, collected specimens and performed laboratory tests. Managed multiple tasks simultaneously while maintaining high standards of patient care. Utilized evidence-based practices to ensure quality outcomes for patients. Performed patient assessments and documented findings in medical records.

Coordinated discharge planning for patients. Participated in continuing education programs to stay current on best practices in nursing. Provided education to patients regarding lifestyle modifications and self-care techniques.

Worked with operating facilities to schedule procedures on behalf of 14 surgeons with different specialties. Collaborated and established strong working relationships with physicians, supervisors and colleagues.

Coordinated work processes and routed paperwork to appropriate physicians and staff members. Gathered current medical information and reviewed histories to gather details for surgeons. Answered telephones and directed calls to appropriate medical or administrative staff. Compiled and coded patient information or data in appropriate computer system. Collaborated with multi-disciplinary staff to improve overall patient care and response times. Booked surgeries according to physician volume and maintained prompt turnaround times.

Shadowed nursing staff to better understand care approaches and learn proper procedures. Obtained vital signs and checked blood glucose levels of assigned patients. Assisted staff with passing meal trays and feeding patients. Performed physical assessments in alignment with individual treatment plans. Collected blood, tissue and other laboratory specimens for testing. Protected patient wounds and infections by applying clean dressings, stockings and support bandages. Interviewed patients to obtain medical and biometric information. Communicated and interacted with patients to determine need for assistance or emotional and physical support. Assisted patients with daily living tasks by helping with bathing, changing clothes and trips to restroom.

Partnered with registered nurses to perform specified patient care activities. Promoted open communication and honored patient rights and confidentiality. Recorded patient condition, vital signs, recovery progress and medication side effects. Responded to patient needs and special requests. Noted changes in patient condition by notifying and assisting nurses in handling patient care needs. Lifted, ambulated and fed patients to deliver optimal care services. Assisted medical team with procedures.

Partnered with registered nurses to perform specified patient care activities. Observed nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions. Responded to patient needs and special requests. Employed knowledge of sanitation and infection control to optimize customer care and services. Assisted medical team with procedures. Coordinated with healthcare team to establish, enact and evaluate patient care plans. Supported patients with basic functions of eating and walking. Measured and recorded blood pressure, temperature and respirations. Promoted open communication and honored patient rights and confidentiality.

Secured pre-authorizations and pre-certifications for minor surgical procedures performed in office settings. Assisted patients with canceling and rescheduling appointments. Coordinated appointments with customers and staff members according to availability. Informed patients regarding needed medical tests and procedures. Adjusted appointments according to priority and tracked appointment durations. Updated patient information in databases and adhered to confidentiality requirements. Reviewed insurance information with patients and processed copays. Adhered to HIPAA requirements to safeguard patient confidentiality. Scheduled tests, lab work or x-rays for patients based on physician orders. Collaborated with multi-disciplinary staff to improve overall patient care and response times.

Keep track of the patient's referrals and ensure that patients are scheduled to their recommended non PCP-appointments. Maintain list of all preferred specialist and ancillary providers. Obtain referral authorization if required by the health plan. Call referring provider and schedule appointment for patients. Communicate to patient regarding appointment time. Follow up with specialist/home health agency and DME Company to make sure patient.

Greeted incoming patients and verified paperwork to manage smooth intake processes. Greeted visitors and verified reasons for visit and appointment information. Maintained front office cleanliness and organized supplies to increase productivity. Determined needs of visitors and provided information or solutions. Welcomed large volume of guests and improved overall customer service. Provided administrative support to coworkers, taking on additional tasks during high-volume periods. Managed customer complaints and rectified issues to complete satisfaction. Communicated with outside offices to obtain records and transfer files for patient needs.