Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jessica Ann Duggan

Jessica Ann Duggan

Columbus,GA

Summary

Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.

Reliable professional with experience in quality control, construction support, retail management, and customer service. Proven ability to lead teams, manage operations, and ensure accuracy and safety in fast-paced environments. Strong organizational, communication, and problem-solving skills.

Overview

10
10
years of professional experience

Work History

QC/QA Technician (Contract)

360 Staffing (Assigned to Ryan Company)
Columbus, GA
09.2025 - 03.2026
  • Performed quality control and quality assurance inspections on solar panel installations
  • Assisted with racking systems and trenching operations
  • Ensured compliance with safety standards and project specifications
  • Identified and reported installation issues for correction

Store Manager

Speed Food Mart Gas Station
Columbus, GA
01.2020 - 01.2025
  • Managed daily store operations including opening/closing procedures
  • Handled hiring, training, and termination of staff
  • Oversaw inventory control, ordering, and vendor coordination
  • Managed accounting tasks, cash handling, and bank deposits
  • Maintained high standards of customer service and store cleanliness

Cashier / Customer Service Associate

Walmart
Columbus, GA
01.2016 - 01.2019
  • Provided customer service and handled transactions accurately
  • Assisted customers with questions, returns, and product location
  • Maintained clean and organized checkout area
  • Resolved customer concerns in a professional manner

Education

High School Diploma -

Jordan Vocational High School
Columbus, GA
05-2005

Skills

  • Quality Control & Quality Assurance (QC/QA)
  • Solar Panel Installation Support
  • Equipment inspection
  • Team Leadership & Staff Management
  • Inventory Management & Ordering
  • Cash Handling & Banking Procedures
  • Customer Service & Conflict Resolution
  • Safety Compliance
  • Attention to Detail

Timeline

QC/QA Technician (Contract)

360 Staffing (Assigned to Ryan Company)
09.2025 - 03.2026

Store Manager

Speed Food Mart Gas Station
01.2020 - 01.2025

Cashier / Customer Service Associate

Walmart
01.2016 - 01.2019

High School Diploma -

Jordan Vocational High School