Jessica Anne Anthony

• Demonstrated exceptional attention to detail while serving and managing orders for up to 150 customers daily in a fastpaced café environment, ensuring accurate transactions and exceeding customer expectations
• Designed and implemented a streamlined Point of Sale (POS) system, enhancing efficiency and processing, inventory management, and sales reporting
• I implemented a precise wait time estimation system, improving customer satisfaction by accurately predicting and managing wait times during peak hours in a bustling cafe environment

Providing Directions: throughout the stadium and answering questions that need to be addressed.

Assisting: Americans with Disabilities Act on the Elevators.

customer support : Addressing customer inquiries, issues, and queries

Relationship building : Cultivating relationships with customers and building brand awareness

Safety : Operating vehicles safely and using field automation systems effectively

• Supervised 400 students during lunch and recess, ensuring safety and order
• Implemented effective strategies to manage large groups of children
• Facilitated positive interactions among students, promoting a collaborative environment
• Addressed and resolved conflicts quickly to maintain a harmonious atmosphere

• Managing multiple skills
• Led a team to optimize shelf replenishment, enhancing efficiency and reducing restocking time by 20%
• Ensured compliance with alcohol ID checking regulations, maintaining a 100% compliance record
• Delivered exceptional customer service, resulting in a 15% increase in positive customer feedback
• Developed multi-skill management strategies, improving team versatility and operational flexibility

• Involved with Summer Camps
• Developed engaging after-school programs, enhancing children's learning and social skills through structured activities and tutoring
• Managed and supervised children's activities, ensuring safety and promoting educational growth in a community center environment
• Coordinated with fellow counselors to create enriching summer camp experiences, fostering teamwork and personal development among kids