Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Anthony

Ontario,CA

Summary

With proven accomplishments at DHL Supply Chain, I excel in labor planning and enhancing team productivity. My expertise in facilitating skill development and operational efficiency, along with a developing strong customer relations, has significantly improved workplace safety and performance monitoring, positioning me as a strong leader in challenging environments. Ability to engage and motivate a team in diverse environments, along with facilitating a successful coordinator program ensuring future leaders gain valuable skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

CEP Facilitator

DHL Supply Chain
09.2024 - Current

Focused on current skills needed for a coordinator, increasing awareness of the needs of the business, enhance their ability to influence, and improve communication, drive results and motivation.

Operations Supervisor

DHL Supply Chain
10.2013 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Developed strong relationships with the customer to better understand their requirements and organized services accordingly.
  • Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
  • Improved operational efficiency by simplifying processes and implementing time-saving strategies.

Education

Bachelor of Science - Sports Management/ Exercise Science

Valparaiso University
Valparaiso, IN
05-2010

High School Diploma -

West Aurora High School
Aurora
05-2006

Skills

  • Labor planning
  • Performance monitoring
  • Team Training
  • Facilitation techniques
  • Safety oversight
  • Staff supervision
  • Employee development
  • Customer relations
  • Warehouse operations
  • Task delegation
  • KPI tracking

Accomplishments

  • Documented and resolved Product cuts which led to a 3 % improvement on customer fulfillment rate.
  • Completed Supervisor Academy
  • Excepted into the emerging leaders program (ELP)
  • Improved on LMS scores by 35% within the last year.


Certification

  • Forklift Certification
  • CPR/AED Certification
  • CSCS
  • CSCS
  • Leadership Essentials
  • GoGreen Certified

Timeline

CEP Facilitator

DHL Supply Chain
09.2024 - Current

Operations Supervisor

DHL Supply Chain
10.2013 - Current

Bachelor of Science - Sports Management/ Exercise Science

Valparaiso University

High School Diploma -

West Aurora High School
Jessica Anthony