Hi, I’m
Jessica Aparicio-Kenton
Dickinson,ND
Summary
Talented Assistant Director with expertise in program management and special projects. Proficient in financial administration and training. Bringing 5-years of director assistant experience and 3 years of administrative assistant experience.
Overview
9
years of professional experience
Work History
RASP-Dickinson Public SchoolsDickinson, North Dakota
RASP Director Assistant
08.2014 - Current
Job overview
- Worked closely with director to provide effective assistance for specific aspects of business operation
- Trained and mentored new employees on industry practices and business operations
- Worked with team leaders to arrange schedules based on production requirements and available resources.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Oversaw purchasing and organization of program inventory.
- Collaborated with management and fellow supervisors to organize all operations
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Led team of 8-15 professionals in special projects and daily operations.
- Maintained tight production timetables and quality standards to give audiences exceptional offerings.
- Built and strengthened relationships with partners in order to maintain consistent needs and supplies
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
- Processed and tracked employee time sheets and submied to accounting department for payroll processing, facilitating timely and accurate payments
- Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster
customer satisfaction - Managed conference meetings and calls by documenting participant details and preparing typed meeting minutes for future reference
- Successfully planned and executed corporate meetings, lunches and
special events for groups of 6- 45 employees - Created PowerPoint presentations used for business development
- Wrote email messages, memos and business leers for management and
proofread all documentation to provide error-free correspondence - Contacted customers via phone and email to confirm program information and follow up with inquiries
- Set up, maintained and purged physical and electronic filing systems to keep records compliant and current
- Coordinated meetings with other department managers and served as
main liaison between department heads and executives - Managed building access and supplied key cards to employees and visitors
- Managed and adjusted personnel scheduling for 45 staff, monitoring resource allocation to provide optimal coverage and service
Tracked customer fees and made sure payments were paid on time
Maintained attendance records, taking note of staff vacation time, sickdays and personal days
Dickinson State UniversityDickinson, ND
DSU Enrollment Student Assistant
09.2013 - 05.2014
Job overview
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Completed clerical tasks such as filing, copying and distributing mail.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Restocking office and break rooms
Education
Dickinson State UniversityDickinson, ND
Bachelors of University Studies
05.2014
University Overview
- Double minor in Art and Dance
Skills
- Customer Service Process Improvement
- Scheduling and Coordinating
- Organization
- Employee Coaching and Motivation
- Oral and written communicating
- skilled in excel, word and quickbooks
- coordinating program activities
- sensitive material handling
- cash deposits
- inputting and tracking documents
- inventory systems
- invoicing and billing
Accomplishments
Received a promotion from administrative assistant to director assistant and recognized for going above and beyond in being the directors right hand
References
Karla Haugen 701.290.2993- RASP Director
Timeline
RASP Director Assistant
RASP-Dickinson Public Schools
08.2014 - Current
DSU Enrollment Student Assistant
Dickinson State University
09.2013 - 05.2014
Dickinson State University
Bachelors of University Studies
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