Jessica Applegate
Haslet
Summary
Special Education professional with over five years of experience in developing individualized education plans and implementing behavior management strategies. Proven ability to collaborate with multidisciplinary teams, enhance classroom environments, and drive student development through effective communication and relationship-building skills. Prior years spent working craft shows for family artist while attending school and a few years in food industry and customer service related fields.
Overview
2027
2027
years of professional experience
Work History
Special Education Teacher
Northwest ISD
Justin, TX
03.2018 - Current
- Developed individualized education plans to address diverse student needs.
- Implemented behavior management strategies to enhance classroom environment.
- Collaborated with multidisciplinary teams to foster student development and support services.
- Led professional development workshops for staff on special education best practices.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
Cashier
Aldi Foods
Fort Worth, TX
06.2017 - 11.2018
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout areas for optimal shopping experiences.
- Assisted in training new cashiers on procedures and best practices for efficiency.
- Collaborated with team members to manage high-volume periods effectively during peak hours.
- Enhanced customer loyalty by building rapport and delivering personalized service experiences.
Bank Supervisor
TCF National Bank
New Lenox, IL
2006 - 2008
- Supervised daily operations to ensure compliance with banking regulations and internal policies.
- Trained and mentored staff on customer service standards and conflict resolution techniques.
- Monitored team performance, providing constructive feedback to enhance productivity and efficiency.
- Implemented process improvements that streamlined transaction handling and reduced wait times for customers.
Trainer
Panera Bread
New Lenox, IL
2004 - 2006
- Process transactions efficiently using POS systems and cash handling procedures.
- Assist customers with menu selections and answer inquiries regarding food and beverage offerings.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Prepared and served high-quality coffee beverages, ensuring consistency in taste and presentation.
- Operated espresso machines and grinders, maintaining equipment for optimal performance.
- Operated kitchen equipment to ensure proper food preparation and adherence to safety standards.
- Prepared ingredients by washing, chopping, and measuring for efficient meal assembly.
Education
Master of Science - Education
Lamar University
Beaumont, TX05.2026
Bachelor of Arts - Education
University of St.Francis
Joliet, IL05.2014
Skills
- Differentiated instruction
- Classroom management
- Individual education plans ieps
- Small group instruction
- Critical thinking
- Active listening
- Customer relations
- Problem resolution
- Relationship building
- Complaint handling
- Conflict resolution
- Staff training
- De-escalation techniques
- Building rapport
Timeline
Special Education Teacher
Northwest ISD
03.2018 - Current
Cashier
Aldi Foods
06.2017 - 11.2018
Bank Supervisor
TCF National Bank
2006 - 2008
Trainer
Panera Bread
2004 - 2006
Master of Science - Education
Lamar University
Bachelor of Arts - Education
University of St.Francis