Jessica Apuntez
Wimauma,FL
Summary
Hardworking and bringing 17 years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hair Stylist
City Salon
01.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Hair Stylist
Fantastic Sams Cut & Color
01.2021 - 01.2022
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Counted and documented opening and closing cash amounts daily.
Lead Hair Stylist
Moffitt Cancer Center
02.2018 - 04.2020
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate treatments.
- Developed unique hairstyles for fashion shows or photo shoots, showcasing creativity and technical expertise on multiple platforms.
- Expanded customer base through effective networking at local events, generating increased brand awareness for the salon.
- Assisted in inventory management, ordering necessary supplies to prevent stock shortages while minimizing overhead costs.
- Built long-lasting relationships with clients, fostering loyalty and repeat business through exceptional service.
- Increased salon revenue through upselling additional services and retail products to clients during appointments.
Education
License - Cosmetology License
Remington College
Tampa, FLCriminal Justice
Remington College
Tampa, FL09.2015
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Schedule management
- State licensed cosmetologist
Certification
Dream Catchers extensions.
Timeline
Hair Stylist
City Salon
01.2022 - Current
Hair Stylist
Fantastic Sams Cut & Color
01.2021 - 01.2022
Lead Hair Stylist
Moffitt Cancer Center
02.2018 - 04.2020
License - Cosmetology License
Remington College
Criminal Justice
Remington College
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