Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Languages
References
Timeline
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Jessica Arend

Wheaton,IL

Summary

Detail-oriented Pharmacy Technician with expertise in medication inventory management and patient counseling. Proven ability to assist pharmacists in prescription fulfillment and enhance customer service. Committed to improving pharmacy workflow and fostering healthcare provider relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Glen Ellyn, IL
09.2023 - Current
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Educated patients on medication usage, potential side effects, and storage requirements.
  • Prepared compound medications under the supervision of a licensed pharmacist.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Operated cash registers to accept payments from customers.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Hair Salon Assistant

Frank Gironda Salon
Wheaton, IL
05.2023 - 11.2023
  • Supported senior stylists in administrative tasks as needed.
  • Blow-dried, flat ironed, curled and styled clients' hair.
  • Provided advice on hair care products to clients.
  • Applied water or setting, straightening or waving solutions to hair.
  • Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
  • Greeted clients upon arrival, providing exceptional customer service.
  • Stocked shelves with new products when needed.
  • Performed relaxing head and scalp massages for customers.
  • Performed daily salon opening and closing procedures.

Community Manager

Midwest Strength and Performance
Wheaton, IL
02.2021 - 03.2022
  • Created content for social media platforms to engage the community.
  • Ran reports on financial rankings monthly
  • Updated memberships, signed people up, and helped at events to market the gym.
  • Researched new trends in the digital space and adapted accordingly.
  • Provided monthly reports on community metrics and progress towards goals.
  • Engaged with customers via forums, chatbots, and emails.
  • Managed budget for community events and activities, ensuring cost-effectiveness.

Education

Bachelor of Science - Nursing

University of Arizona
Tucson, AZ
05-2028

High School Diploma -

Wheaton North High School
Wheaton, IL
05-2024

Skills

  • Time prioritization
  • Team collaboration
  • Communication skills
  • Inventory management
  • Customer service
  • Medication dispensing
  • Data entry

Accomplishments

  • Blue honor roll sophomore and senior year of Highschool
  • Gold honor roll junior year of highschool
  • Deans list freshman year of college

Certification

  • Pharmacy Technician Certification (2024)

Affiliations

  • School and Club Volleyball (2021-2023)
  • Key Club (volunteering club) (2022-2024)
  • Donate blood 2-3 times a year
  • Helped out for the special needs track team and gym classes (2023-2024)

Languages

English
Full Professional
Spanish
Limited

References

References available upon request.

Timeline

Pharmacy Technician

Walgreens
09.2023 - Current

Hair Salon Assistant

Frank Gironda Salon
05.2023 - 11.2023

Community Manager

Midwest Strength and Performance
02.2021 - 03.2022

Bachelor of Science - Nursing

University of Arizona

High School Diploma -

Wheaton North High School

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