Jessica Armas
Riverside,CA
Overview
12
12
years of professional experience
Work History
Rite Door Coordinator
Assa Abloy
05.2022 - Current
- Creating work order sheets for team
- Keeping track of weekly orders
- Helping with other service centers around the U.S
- Updating inventory daily
- Receiving P.O’s daily
- Using excel to manage and analyze reports.
- Order processing Coordinator for Rite Slide.
- Receiving and processing Purchase orders
- verifying order details, inventory availability and pricing
- generating and sending packing information to customers
Customer Service Representative
Assa Abloy
Ontario, CA
02.2020 - 05.2022
- Answering phone calls, E-Mails, Greeting Clients/Customers
- Inputting invoices into the system & filling them under correct client
- Creating orders for processing team
- Work with 2 major accounts Ceco and Curries
- Optimize my problem-solving and organizational skills to contribute increased customer satisfaction
- Ensure quick contribution to your customer service team
- Creating BOLS
- Pricing Orders
- In charge of making SOP (Standard Operating Procedures)
- Using RF Scanner to receive, pick, pack, and ship confirm order so that they can be invoiced
- Working with the system JDE Edwards.
Receiving Supervisor
Capital Logistics
Riverside, CA
- Timed the lumbers and amount of boxes they unloaded per hour
- Received the containers
- Kept track of every container that was in the yard
- Made sure drivers docked in correct doors.
Shipping Supervisor
Capital Logistics
Riverside, CA
09.2015 - 02.2020
- Make sure everything on schedule was picked and ready to be loaded
- Having all BOL’s ready
- Count packing lists to make sure the quantity being loaded was correct and complete
- Signing off drivers bills
- Making sure loaders loaded the trucks under 2 hours and the LTL loads under 30 minutes
- Worked with two big accounts: Mystic Apparel and One Step Up.
Shipping Clerk
JIMCO LAMP AND MANUFACTURING COMPANY
Corona, CA
06.2012 - 09.2015
- Release work load/waves in a timely matter to pickers (Work Orders)
- Guided coworkers throughout the day to make sure we stayed busy and on task
- Packed and label goods leaving the warehouse
- FedEx/Ups packing and labeling
- Time management skills to keep up to speed on my work and get as many orders out
- 4 years as a Shipping Clerk
- Preparing and running report on SAGE System
- Signing off on BOLs, assigning drivers to the correct dock door
- Data entry for shipping and receiving departments on Excel
- Communicate with the supervisor/lead on floor on orders leaving the building
- Communication skills with CSR, Manager and Supervisor via phone and emails
- Ensured paperwork for drivers picking up a load was correct and match with the seal
- Picking, labeling, final counting and re-stocking all and around the warehouse
- RF Scanner (SAGE).
Data Entry
- Create Orders for Sales.
Receiving Lead
- Provide inventory with correctly counted and palletized product
- Get list of containers that need to be received
- Print packing List
- Match numbers of lines in pack list/system
- Receive containers on designated door
- Inventory Clerk
- Create Sessions: For inventory Drivers to Count Aisles
- Cycle Count Audits
- Work Orders
- Shortage Production/Shipping
- Samples.
Education
High school diploma -
Lee V. Pollard High School
01.2010
Mt. San Antonio
Skills
- SAGE X3 ERP
- Windows XP/7/10
- MS Office 2013/365
- Outlook
- Bilingual English/Spanish
- Pay attention to details
- Good English written and verbal communication
- Organization skills
- SAP System
- Problem solving skills
- Strong multitasking skills
- JD Edwards
- Zoom Meetings
References
Upon Request
Languages
Spanish
Full Professional
Timeline
Rite Door Coordinator
Assa Abloy
05.2022 - Current
Customer Service Representative
Assa Abloy
02.2020 - 05.2022
Shipping Supervisor
Capital Logistics
09.2015 - 02.2020
Shipping Clerk
JIMCO LAMP AND MANUFACTURING COMPANY
06.2012 - 09.2015
Receiving Supervisor
Capital Logistics
Data Entry
Receiving Lead
High school diploma -
Lee V. Pollard High School
Mt. San Antonio